Game mode: [Online | Singleplayer]
Problem: [Crash | Bug | Performance | Misc]
Adrian Luis (5/25/2018, 3:16:02 PM): Hello, My name is Adrian Luis how may I assist you today?
Me (5/25/2018, 3:18:03 PM): I recently purchased a game and I live in North America. Sadly some content is restricted and I can’t access it. My question is if I buy a European disc copy can I play it on my north america ps4?
Adrian Luis (5/25/2018, 3:18:29 PM): Hi, Dana! That’s a great question. Yes, your PS4 can play an European region disc, since your PS4 console is not region locked.
Adrian Luis (5/25/2018, 3:18:53 PM): However, if you have a North American account, any DLCs you purchase for the game will not be compatible with your European version of the game.
Me (5/25/2018, 3:21:08 PM): The game in reference is Conan exiles. I own my own house have 2 cars 2 credit cards and I am a military veteran, but sadly can’t access the full nudity. This is why I am asking. Is there a way to unlock that feature without importing the game?
Me (5/25/2018, 3:21:50 PM): Is there a dlc that I can purchase so I don’t have that hassle?
Adrian Luis (5/25/2018, 3:23:59 PM): I’m afraid the US version may not have that version of the game available due to licensing laws. At this time, I’m not aware of any DLCs that would unlock it, since it’s a licensing matter for the US release.
Me (5/25/2018, 3:24:41 PM): Is there anyway to access the European store via laptop or cell phone?
Me (5/25/2018, 3:25:17 PM): Or do I need to make a whole new account?
Adrian Luis (5/25/2018, 3:25:31 PM): The European Store can be accessed if you have a European PlayStation account. It won’t be accessible from your North American account.
Me (5/25/2018, 3:26:11 PM): Ok is there a way to change my region?
Adrian Luis (5/25/2018, 3:27:11 PM): No, I’m afraid not, Dana. Region is one of the things we’re unable to change once an account is created, along with Birthdate and Online IDs.
Me (5/25/2018, 3:28:53 PM): Ok so if I make a UK account then I can access the UK store and buy it again? Would I be able to play it with my na psn or only with the UK one?
Adrian Luis (5/25/2018, 3:30:09 PM): That’s a great question. Please bear with me just a moment to see if I can get you an accurate answer for that.
Me (5/25/2018, 3:33:45 PM): Ok
Adrian Luis (5/25/2018, 3:34:37 PM): I appreciate your patience, Dana. I’m still trying to find a workaround for you.
Me (5/25/2018, 3:34:52 PM): Ok thank you
Adrian Luis (5/25/2018, 3:37:14 PM): Thank you for waiting, Dana.
Adrian Luis (5/25/2018, 3:38:12 PM): I did get an answer. If you download the digital game from the European store, you can play it on your US account, but the content may be censored due to US licensing. However, the content will be available if you play on your European account.
Me (5/25/2018, 3:39:28 PM): So my us psn might be locked from it even if it is a actual full version?
Me (5/25/2018, 3:41:31 PM): So how do I talk to someone about fixing This?
Adrian Luis (5/25/2018, 3:42:41 PM): The game itself won’t be locked–you can still play the game. The content of the US version will be available to your US account.
Adrian Luis (5/25/2018, 3:44:08 PM): I’m afraid that this isn’t something we can fix on our end; it is a licensing issue. My best recommendation would be to contact the game publisher, Funcom Oslo A/S.
So Funcom Oslo A/S how do we resolve this censorship problem?
Steps on how to reproduce issue: