Char got deleted

Do Funcom delete Char? I read the new about Conan 3.0 i played few times in the last months. Now i wanted to start playing angain for Sorcery and all my Char are gone. Did i miss something about Char deletes or something? If yes, ignore this post, but if no, where are my Char? Restarting is not funny, spend a lot of time to find/learn everything.
Hope someone or Funcom can give me answer

Your server might have been gone due to migrations.
Not sure if things has gone right there, but it might be your character got lost during the process.

Which server did you play on?

Read more here:

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