# CHARACTER deleted

**URL:** <https://forums.funcom.com/t/character-deleted/64307>\
**Category:** Support\
**Created:** [April 20, 2019, 12:20am UTC](https://forums.funcom.com/t/character-deleted/64307 "2019-04-20T00:20:04Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![sd1ckson](https://avatars.discourse-cdn.com/v4/letter/s/c4cdca/32.png) [@sd1ckson](https://forums.funcom.com/u/sd1ckson)\
**Post date:** [April 20, 2019, 12:20am UTC](https://forums.funcom.com/t/character-deleted/64307/1 "2019-04-20T00:20:04Z")

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Deleted a character by mistake, can I get it back?

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**Author:** ![mabbzz](https://avatars.discourse-cdn.com/v4/letter/m/13edae/32.png) [@mabbzz](https://forums.funcom.com/u/mabbzz)\
**Post date:** [April 20, 2019, 12:41am UTC](https://forums.funcom.com/t/character-deleted/64307/2 "2019-04-20T00:41:00Z")

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They can bring back a character deleted from up to 1 month ago. Of course if funcom fail to get back to you within that time your character is lost forever. Funcom customer service

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**Author:** ![Kwalya](https://avatars.discourse-cdn.com/v4/letter/k/d78d45/32.png) [@Kwalya](https://forums.funcom.com/u/Kwalya)\
**Post date:** [April 20, 2019, 4:03am UTC](https://forums.funcom.com/t/character-deleted/64307/3 "2019-04-20T04:03:04Z")

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If you are a subscriber then yes they will restore a deleted character. They will not help if you are a free player.  
As per this post:

> [@Changes to Customer Service Policies](https://forums.funcom.com/t/changes-to-customer-service-policies/58336):
>
> Funcom Customer Service is changing. Our goal continues to be to offer the best service we can, but what this looks like continues to change. Moving forward, we will provide faster more comprehensive service to players that actively support our games monetarily. Furthermore, we will be reducing the breadth of services we offer our free to play community. To be clear, most customer service interactions will remain unchanged. We are having to reign in a few services we've offered in the past. Her…

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**Author:** ![sd1ckson](https://avatars.discourse-cdn.com/v4/letter/s/c4cdca/32.png) [@sd1ckson](https://forums.funcom.com/u/sd1ckson)\
**Post date:** [April 20, 2019, 5:35pm UTC](https://forums.funcom.com/t/character-deleted/64307/4 "2019-04-20T17:35:34Z")

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Yes I am a long-time paid subcriber.  
Have submitted an in game petition and await a response.