Character in limbo after new expansion

Conan Exiles Xbox Discussion Xbox Bug Reports
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Game mode: [ Select one: (Online official | Online private | Single-player | Co-op)]
Type of issue: [ Select one: Crash | Bug | Performance | Other ]
Server type: [ Select one: PvP | PvE-Conflict | PvE ]
Region: [ Please enter your server region ]
Hardware: [ Please specify what model of Xbox you’re using ]

Bug Description:

A clear and concise description of what the bug is.
After the new expansion was released my character was lost and it says that i need to import character but character import is not working at this time.

Steps to Reproduce:

Please provide a step-by-step process of how the bug can be reproduced. Please be as detailed as possible; the more details, the easier it will be for us to find and fix the bug:

  1. Online official server
  2. Other
  3. PvE official server
  4. United States
  5. Original xbox one
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The only ‘expansion’ I can think of was the Siptah DLC but that was a long time ago. Unless you’re talking about the (Age of Sorcery) 3.0 update which has not been released yet. Either way, if your character was ‘lost’ send a report to the Zendesk.

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