Character Transfer issue ( server 1525 to 1502)

Game mode: Online official
Type of issue: Bug
Server type: PvE
Region: [North America ]
Mods?: No
Character name: Zenah
FuncomID: ZFrenchy#14877
Transfer From: 1525
Transfer to: 1502

Bug Description: When I was transferred to the new server 1502, all my Thralls I had on me lost their specification link to their Thrall character name. They all became a white hair naked dude even if the previous character was female. I am assuming that the thrall character I have now on 1502 is the default thrall character before the unique name thrall layer is applied.

A clear and concise description of what the bug is.

See above answer

Installed Mods: None

Steps to Reproduce:

Cannot reproduce as it was a one time transfer generated by Funcom.

  1. Step 1
  2. Step 2
  3. Step 3
  4. Etc.

Hi @Duditz

We are aware of this issue and currently working on it.
Please note that currently server transfers are disabled. You can read more about that here: Disabling Character Transfers - #6 by Dana

Thank you for being patient and understanding while we investigate.