Character transfer issue

Game mode: Online official
Type of issue: Bug l
Server type: PvE-Conflict
Region: [ 6107 to 1943]
Mods?: No
Edition: Steam


Bug Description:

Character name Sage I transferred from 6107 on Isle is siptah to 1942 exile lands and during upload it failed and I lost my character. I already put a ticket in and haven’t even been acknowledged by anyone about the issue I’ve emailed them multiple times and nothing . Am I getting my character back or not my ticket # is 46663.


Installed Mods:

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Steps to Reproduce:

Please provide a step-by-step process of how the bug can be reproduced. Please be as detailed as possible; the more details, the easier it will be for us to find and fix the bug:

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Hi @marvelncb

Please make sure you check out our post on how to report character transfer issues: How to report an issue with Character Transfers

Also please make sure you select the correct option (Character Transfer Issues) in the Request Type drop down menu from our ticket form. You can find this option at the bottom of the drop down menu

Hope this helps!