# Characters blocked in loading paikang **URL:** \ **Category:** Support\ **Created:** [September 15, 2019, 8:51pm UTC](https://forums.funcom.com/t/characters-blocked-in-loading-paikang/87367 "2019-09-15T20:51:19Z")\ **Posts on this page:** 1\ **Showing post:** 7
**Author:** ![Guiltyfeet](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/guiltyfeet/32/68347_2.png) [@Guiltyfeet](https://forums.funcom.com/u/Guiltyfeet)\ **Post date:** [June 14, 2020, 9:18pm UTC](https://forums.funcom.com/t/characters-blocked-in-loading-paikang/87367/7 "2020-06-14T21:18:17Z")
⚠ Do Not: allow anyone to log into your account; that is ‘account sharing’, a serious offense. 👍 DO: Contact Customer Support for Assistance [Funcom Help - Funcom](http://www.funcom.com/help) > "Due to the threat of fraud and security risks associated with sharing and selling accounts, we do not take this lightly.” - Customer Service Manager, Chris Tatum, GM Tamtor > [@Permanent Ban after 12 years of playing](https://forums.funcom.com/t/permanent-ban-after-12-years-of-playing/124540): > > Dear Funcom Dear my Friends in AoC Within the pandemic lockdown, a friend, neighbor, old conqueror friend requested to try my PVP Lvl 10 Ranger (as a DPS) before start rolling a ranger toon. I didn’t mind, so he did the following:- 1- Cursed a guy after getting trolled for killing him which gave my account a 3 days Ban. I don’t blame him, everybody was stressed during the lockdown. 2- He logged to his account (conqueror) to apologize from Funcom and confess that it was his fault and that he … @AndyB AoC Community Manager --- _[View the full topic](https://forums.funcom.com/t/characters-blocked-in-loading-paikang/87367)._