# Characters gone!

**URL:** <https://forums.funcom.com/t/characters-gone/191341>\
**Category:** PC Bug Reports\
**Tags:** help, servers, steam, bug\
**Created:** [April 4, 2022, 4:46pm UTC](https://forums.funcom.com/t/characters-gone/191341 "2022-04-04T16:46:36Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![hibbidyjibbidy](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/hibbidyjibbidy/32/518_2.png) [@hibbidyjibbidy](https://forums.funcom.com/u/hibbidyjibbidy)\
**Post date:** [April 4, 2022, 4:46pm UTC](https://forums.funcom.com/t/characters-gone/191341/1 "2022-04-04T16:46:36Z")

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Game mode: ] Online official  
Type of issue: Other  
Server type: [SELECT ONE] PvP  
Region: [americas]  
Mods?: [Are mods installed: | No]  
Edition: [ Select one: Steam |

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## Bug Description:

A clear and concise description of what the bug is.

tried to log in all of my chars are gone from official 1650(or was it 6150, either case its no longer there and 1877

* * *

## Installed Mods: no mods

If you answered ‘Yes’ to using mods, please list all your active mods. Otherwise, skip or delete this section.

* * *

## Steps to Reproduce:

Please provide a step-by-step process of how the bug can be reproduced. Please be as detailed as possible; the more details, the easier it will be for us to find and fix the bug:

1. Step 1
2. Step 2
3. Step 3
4. Etc.

severs were exiled lands

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<div class="post-metadata">

**Author:** ![Pliskin](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/pliskin/32/85586_2.png) [@Pliskin](https://forums.funcom.com/u/Pliskin)\
**Post date:** [April 5, 2022, 12:47pm UTC](https://forums.funcom.com/t/characters-gone/191341/2 "2022-04-05T12:47:21Z")

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Greetings Exile,

Could you please send us a [Zendesk ticket](https://funcom.zendesk.com/hc/en-us/requests/new)? We can support you more efficiently and try to investigate your problem there.

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<div class="post-metadata">

**Author:** ![Pliskin](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/pliskin/32/85586_2.png) [@Pliskin](https://forums.funcom.com/u/Pliskin)\
**Post date:** [April 5, 2022, 12:47pm UTC](https://forums.funcom.com/t/characters-gone/191341/3 "2022-04-05T12:47:25Z")

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Closed on April 5, 2022, 12:47pm UTC