Context is important - When this came up, it was specifically in regards to dressing room bugs.
Dressing Room/clothing bugs are a special category due to the larger volume and less information required per report, so we handle them specially to avoid clogging up other bug reporting channels.
To put it another way - we don’t want bug reports on things like missions, abilities, bosses, or weapons/talismans (to name a few categories) to get lost in the sea of clothing issues.
For everything that isn’t a clothing bug, yes, the forums are a great place to report those. You can use Discord if that’s your preferred method, either way gets them to our attention.