Client closing at server selection screen indicates "redshell.dll" error module

pc

#1

Here is the short end of it. Just within the last hour this error began happening, causing the client to close at the server selection screen.
Do you fellas know what’s going on here and how we can fix this?

Log Name: Application
Source: Application Error
Date: 4/28/2018 6:43:42 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: NORDSTAR
Description:
Faulting application name: ConanSandbox.exe, version: 0.1.0.0, time stamp: 0x5ae3b337
Faulting module name: RedShell.dll, version: 0.0.0.0, time stamp: 0x594445b2
Exception code: 0x80000003
Fault offset: 0x0000000000005024
Faulting process id: 0x116c
Faulting application start time: 0x01d3df424ac78784
Faulting application path: C:\Program Files (x86)\Steam\steamapps\common\Conan Exiles\ConanSandbox

\Binaries\Win64\ConanSandbox.exe
Faulting module path: C:\Program Files (x86)\Steam\steamapps\common\Conan Exiles\Engine\Plugins

\Runtime\RedShellPlugin\ThirdParty\redshell\bin\x64\RedShell.dll
Report Id: 99320a59-4b35-11e8-8778-408d5ce2324d
Event Xml:



1000
2
100
0x80000000000000

20640
Application
NORDSTAR



ConanSandbox.exe
0.1.0.0
5ae3b337
RedShell.dll
0.0.0.0
594445b2
80000003
0000000000005024
116c
01d3df424ac78784
C:\Program Files (x86)\Steam\steamapps\common\Conan Exiles\ConanSandbox\Binaries

\Win64\ConanSandbox.exe
C:\Program Files (x86)\Steam\steamapps\common\Conan Exiles\Engine\Plugins\Runtime

\RedShellPlugin\ThirdParty\redshell\bin\x64\RedShell.dll
99320a59-4b35-11e8-8778-408d5ce2324d


#2

Hey, can you try deleting the RedShell.dll and launch the game?
Example path of where you would find it:
C:\Program Files (x86)\Steam\steamapps\common\Conan Exiles\Engine\Plugins\Runtime\RedShellPlugin\ThirdParty\redshell\bin\x64\RedShell.dll


#3

Nvm, you shouldn’t need to do this anymore :slight_smile:


#4

Good to know. I guess I’ll be finding out.


#5