# Conan Exiles keeps crashing

**URL:** <https://forums.funcom.com/t/conan-exiles-keeps-crashing/216496>\
**Category:** PC Bug Reports\
**Tags:** help, steam, feedback, bug, servers\
**Created:** [December 27, 2022, 10:16pm UTC](https://forums.funcom.com/t/conan-exiles-keeps-crashing/216496 "2022-12-27T22:16:32Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![chuvak](https://avatars.discourse-cdn.com/v4/letter/c/958977/32.png) [@chuvak](https://forums.funcom.com/u/chuvak)\
**Post date:** [December 27, 2022, 10:16pm UTC](https://forums.funcom.com/t/conan-exiles-keeps-crashing/216496/1 "2022-12-27T22:16:32Z")

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Only happens on Conan Exiles  
Fatal error: [File:C:\B\tech\_exiles\code\Engine\Source\Runtime\Windows\D3D11RHI\Private\D3D11Util.cpp] [Line: 181]  
Unreal Engine is exiting due to D3D device being lost. (Error: 0x887A0006 - ‘HUNG’)

!0x0000000000000000  
Tried resetting the pc, disabling firewall, update all my drivers to Latest  
Have a 3090 gpu, 12900k cpu, msi z690 motherboard, 4 ddr5 memory slots, so I shouldnt have any problems with graphics wise. I tried on full screen and windowed and still crashing, I am using win 11 pro, my Temps are below 70\*C on 4k

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**Author:** ![ForossanFlint](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/forossanflint/32/102884_2.png) [@ForossanFlint](https://forums.funcom.com/u/ForossanFlint)\
**Post date:** [December 29, 2022, 6:13pm UTC](https://forums.funcom.com/t/conan-exiles-keeps-crashing/216496/2 "2022-12-29T18:13:59Z")

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[May wanna use the template next time.](https://forums.funcom.com/t/new-bug-report-template/200967)

withot seeing any error reports I’d say it’s a GPU driver issue. Yes yes yes I know how that reads, I got a solution. You’re using a 3090, get yourself the newest drivers from the [Nvidia directly](https://www.nvidia.com/en-gb/geforce/drivers/).  
They may be the same but hear me out, you got an option when installing those drivers when you choose not “express” but “custom”.

This step is important as it will clear out any possibilities that your drivers are corrupt. Cos that _could_ be the issue. You said you _updated_ them but not reinstall them. Select “Perform a Clean Installation” and that will uninstall your old drivers and install the new ones _cleanly_.

Once you made sure that is the case and the issue is still appearing, I’d say verification of the Game Files is something that could _also_ solve your issue. Why? D3D11 errors are related to DirectX, that piece of software is responsible for communication between peripherals, GPU and games or other software in general. So it could very well be that a D3D11 Module in the game files is corrupt.

If you did BOTH and it STILL DOESN’T WORK, I’d suggest put in a proper report into their [zendesk](https://funcom.zendesk.com/hc/en-us) with an msinfo and dxdiag attached. Although I couldn’t see anything anywhere regarding that in their FAQ there so fare, yet I can tell you, since I’ve worked in that field myself - it helps enormously to locate the error.

I hope that helps you out mate :kkona:

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**Author:** ![system](https://global.discourse-cdn.com/funcom/original/1X/8d85ca8a66fb78fa7574e255b50aa722d634177b.png) [@system](https://forums.funcom.com/u/system)\
**Post date:** [January 5, 2023, 8:14pm UTC](https://forums.funcom.com/t/conan-exiles-keeps-crashing/216496/3 "2023-01-05T20:14:19Z")

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