# ConanBattlePass:Error: causes Vanilla server to crash and show 9999 ping

**URL:** <https://forums.funcom.com/t/conanbattlepass-causes-vanilla-server-to-crash-and-show-9999-ping/204135>\
**Category:** PC Bug Reports\
**Tags:** help, servers, steam, bug\
**Created:** [September 9, 2022, 9:18am UTC](https://forums.funcom.com/t/conanbattlepass-causes-vanilla-server-to-crash-and-show-9999-ping/204135 "2022-09-09T09:18:24Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![DerFalscher](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/derfalscher/32/52568_2.png) [@DerFalscher](https://forums.funcom.com/u/DerFalscher)\
**Post date:** [September 9, 2022, 9:18am UTC](https://forums.funcom.com/t/conanbattlepass-causes-vanilla-server-to-crash-and-show-9999-ping/204135/1 "2022-09-09T09:18:24Z")

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> ## Basic Info:
> 
> Platform: PC  
> Issue Type: Crash  
> Game Mode: PvE-C  
> Server Type: Roleplay  
> Map: Exiled Lands  
> Server Name: Lords of Destiny  
> Mods: None

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> ## Bug Description:
> 
> My server keeps filing this error code: **ConanBattlePass:Error: Failed to Update BattlePass Challenge. Invalid player controller reference.** This seems to prevent players from connecting the server or it disconnects them. After this, server shows up as 9999 ping.

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> ## Bug Reproduction:
> 
> The bug happens by itself. Even if I restart the server, it takes several minutes before this happen again.

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**Author:** ![RitualGround](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/ritualground/32/96766_2.png) [@RitualGround](https://forums.funcom.com/u/RitualGround)\
**Post date:** [September 9, 2022, 11:24am UTC](https://forums.funcom.com/t/conanbattlepass-causes-vanilla-server-to-crash-and-show-9999-ping/204135/2 "2022-09-09T11:24:11Z")

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Hello there @DerFalscher and welcome back to the forums!

Regarding this situation, since we’re referring to a private server, I would advise joining the [Admins United discord](https://discord.gg/MAy5yenZ) (also referred on: [Admins United: Conan - Discord for Server Admins!](https://forums.funcom.com/t/admins-united-conan-discord-for-server-admins/1170)) as this discord includes other admins that can possibly have experienced this situation and are able to provide you with more specific troubleshooting.

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**Author:** ![DerFalscher](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/derfalscher/32/52568_2.png) [@DerFalscher](https://forums.funcom.com/u/DerFalscher)\
**Post date:** [September 9, 2022, 11:28am UTC](https://forums.funcom.com/t/conanbattlepass-causes-vanilla-server-to-crash-and-show-9999-ping/204135/3 "2022-09-09T11:28:25Z")

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I’m not sure I understand…

What causes this error message? The server being a “private” one shouldn’t affect the cause of the issue. G-Portal has no clue and refers here and they are the official server distributor, aren’t they?

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**Author:** ![system](https://global.discourse-cdn.com/funcom/original/1X/8d85ca8a66fb78fa7574e255b50aa722d634177b.png) [@system](https://forums.funcom.com/u/system)\
**Post date:** [September 23, 2022, 11:28am UTC](https://forums.funcom.com/t/conanbattlepass-causes-vanilla-server-to-crash-and-show-9999-ping/204135/4 "2022-09-23T11:28:47Z")

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Closed on September 23, 2022, 11:28am UTC

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