dada I used like 5 different VPNs I also turned off IPv6 I changed my DNS like 1000 times still nothing I mean … why Conan WHY !!! :expressionless:

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I have tried everything with more than 6 vpns, removing the IPv6, changing the DNS, changing game files, everything and it still gives me the same problem and I have 2 more colleagues to the same … and there is no response or announcement from Funcom about it topic xd

I don’t know what else to prove of the 5 that we are in the clan we are 3 unable to play due to this error

i just wanted to buy battle pass now they say iranian users are banned? WTF funcom?

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I seriously doubt that Funcom decided to ban a whole country just like that. This most likely has nothing to do with them but either imposed by steam whose authentication servers Funcom are using or simply them complying with sanctions.

so what we gonna do now? we are not gonna play anymore just because we are Iranian?

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Did anyone find a solution for it? I have the same problem also in single player and i usually play on a private server and with my friends and boom i see the error tried to contact them and they are just not responding with anything useful

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its just happened for me too, but till now I could’nt find any solution for it
I’ve spending a lot of time on it and if its not gonna be okay, I will being depress :(((

anyone find solution for it? guys?

I faced this problem 5 days ago and none of the methods worked for me
Did you find a solution to this problem?
And what vpn do you use?

i live in iran

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good job funcom you just dispointed your iranian players after they expend their money and times on it.

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Hello everyone!

We understand this issue is quite frustrating to you all, but, just to clarify, we do not have any restrictions on our side that may cause this connection refusal.

Please make sure that your connection to Steam or Epic Games Store is still intact, as this may be the root of the issue.

This link might help you check the Steam connection: https://steamdb.info/

Hope this helps, but if I can assist with anything else, let me know :smile:

my iranian brothers

i fix the problem with VPN.

but HOw?

just use vpn and set your vpn location in steam location.
for example:
i have USA account steam. and i should use vpn in USA location

Gl brothers…

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can u tell the vpn name

i use express VPN

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It didn’t work for me :pensive:

those are the files that i have sir i cant send it to you in privet i dont know why :smiley:

so here is the error i’m getting right after the “Connection refused” screen shows up:

[2023.01.06-14.31.02:189][956]LogFuncomLiveServices:Error: In RepeatPlayFabClientRequest: Invocation of cloud script function GetStorePageItems failed with HTTP status ServiceUnavailable and response body The service is unavailable. Request Failed. Abandoning further attempts. (request type: struct PlayFab::CloudScriptModels::FExecuteFunctionRequest)
[2023.01.06-14.31.02:189][956]LogFuncomLiveServices:Error: GetStorePageItems Failed with code 1473:
[2023.01.06-14.31.02:189][956]LogFuncomLiveServices:Error: GetStorePageItems Failed with code 1473:
[2023.01.06-14.31.02:189][956]LogConanStore:Error: GetStorePageItems - lost store data component during call.
[2023.01.06-14.31.02:206][957]LogFuncomLiveServices:Error: GetPlayerBattlePassInfo Failed with code 830606: Lost player controller reference.
[2023.01.06-14.31.02:206][957]LogEconomy:Error: Failed to retrieve player virtual currency balances. Lost component reference.
[2023.01.06-14.31.02:206][957]ConanBattlePass:Error: Failed to retrieve player battle pass info. Lost battle pass component reference.
[2023.01.06-14.31.03:127][ 8]LogConanStore:Warning: GetStorePageItems - item slot: DLC_BottomLeft not found in store page: DlcStore
[2023.01.06-14.31.03:127][ 8]LogConanStore:Warning: GetStorePageItems - item slot: DLC_BottomRight not found in store page: DlcStore
[2023.01.06-14.31.03:127][ 8]LogConanStore:Warning: GetStorePageItems - item slot: DLC_Top not found in store page: DlcStore

so what? if i buy battle pass is it solved? having battle pass is obligatory to play the game?