[CRASH] Game exits ungraciously when switching off headset

Game mode: Online official
Type of issue: Crash
Server type: PvE
Region: Siptah


When my headphones switch off (by choice or by empty battery) the game may instantly exit. No FunCom crash report is generated and no message in the application event log can be found.
I estimate the chance to crash about 25%-50%.


Please provide a step-by-step process of how the bug can be reproduced. The more details you provide us with the easier it will be for us to find and fix the bug:

  1. Switch off my headset by hand. No other audio devices remain.
  2. The game directly and instantly exits. I am promptly watching my desktop.
  3. FunCom crash report does not start. No message in the windows event log can be found.

Hey @Chaonike

We’ll need you to provide information a bit more specific so we can try to relay it to our team. Could you let us know your hardware configuration and the brand of your headset?

My headset is a Bose QC 35 II

How should I provide my hardware configuration? Can I trick the crash reporter into making a report without crash?

To check your hardware specs, you can follow the instructions in this article:

What can you make of this?
image

1 Like

Thanks, we’ll relay the information to our team.

This topic was automatically closed 7 days after the last reply. New replies are no longer allowed.