# Crashed on server can't get back in

**URL:** <https://forums.funcom.com/t/crashed-on-server-cant-get-back-in/197334>\
**Category:** Xbox Bug Reports\
**Created:** [July 18, 2022, 9:23pm UTC](https://forums.funcom.com/t/crashed-on-server-cant-get-back-in/197334 "2022-07-18T21:23:36Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![MikeVale](https://avatars.discourse-cdn.com/v4/letter/m/f17d59/32.png) [@MikeVale](https://forums.funcom.com/u/MikeVale)\
**Post date:** [July 18, 2022, 9:23pm UTC](https://forums.funcom.com/t/crashed-on-server-cant-get-back-in/197334/1 "2022-07-18T21:23:36Z")

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**Game mode:** _[Online official]_  
**Type of issue:** _[Crash]_  
**Server type** : _[PvE]_  
**Region:** _[America]_  
**Hardware:** _[Xbox series S]_

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## Bug Description:

_Not sure if it’s a bug or an issue with the server me and my wife both dropped from server #2501 official server pve and that was about 30 minutes ago ping coming out in question mark and so is players and so far cannot connect back in to server._

… Server seems to be back up again

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**Author:** ![Funbags](https://avatars.discourse-cdn.com/v4/letter/f/e495f1/32.png) [@Funbags](https://forums.funcom.com/u/Funbags)\
**Post date:** [July 19, 2022, 2:44am UTC](https://forums.funcom.com/t/crashed-on-server-cant-get-back-in/197334/2 "2022-07-19T02:44:34Z")

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You keep on knocking, but you can’t come in. You keep on knocking but you can’t come in.

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**Author:** ![Caroll](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/caroll/32/128898_2.png) [@Caroll](https://forums.funcom.com/u/Caroll)\
**Post date:** [July 19, 2022, 8:55am UTC](https://forums.funcom.com/t/crashed-on-server-cant-get-back-in/197334/3 "2022-07-19T08:55:52Z")

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Greetings,

Thank you for reaching out. In the future, please submit a ticket to [Zendesk](https://funcom.zendesk.com/hc/en-us) under “Official server Performance” to report downtime or crashes.

Have a great day! 🙂

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<div class="post-metadata">

**Author:** ![Caroll](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/caroll/32/128898_2.png) [@Caroll](https://forums.funcom.com/u/Caroll)\
**Post date:** [July 19, 2022, 8:55am UTC](https://forums.funcom.com/t/crashed-on-server-cant-get-back-in/197334/4 "2022-07-19T08:55:55Z")

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Closed on July 19, 2022, 8:55am UTC