# Crashes at log in

**URL:** <https://forums.funcom.com/t/crashes-at-log-in/44642>\
**Category:** General Discussion\
**Tags:** xbox\
**Created:** [November 14, 2018, 2:21pm UTC](https://forums.funcom.com/t/crashes-at-log-in/44642 "2018-11-14T14:21:28Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Simseru](https://avatars.discourse-cdn.com/v4/letter/s/85f322/32.png) [@Simseru](https://forums.funcom.com/u/Simseru)\
**Post date:** [November 14, 2018, 2:21pm UTC](https://forums.funcom.com/t/crashes-at-log-in/44642/1 "2018-11-14T14:21:28Z")

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So just now, I crashed about 10 times trying to log in. Even when I don’t move at all. I have done a hard restart multiple times and check my internet connection. Any other suggestions? Server PVE 2502.

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**Author:** ![Spynosaur\_Nicole](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/spynosaur_nicole/32/1862_2.png) [@Spynosaur\_Nicole](https://forums.funcom.com/u/Spynosaur_Nicole)\
**Post date:** [November 14, 2018, 2:26pm UTC](https://forums.funcom.com/t/crashes-at-log-in/44642/2 "2018-11-14T14:26:41Z")

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Heya, sorry for the trouble with that! Could you see if playing on singleplayer for a minute or two, then switching back to the server helps? This will sometimes work as a temporary solution; the team is continuing to investigate potential crash causes.

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**Author:** ![system](https://global.discourse-cdn.com/funcom/original/1X/8d85ca8a66fb78fa7574e255b50aa722d634177b.png) [@system](https://forums.funcom.com/u/system)\
**Post date:** [November 21, 2018, 2:26pm UTC](https://forums.funcom.com/t/crashes-at-log-in/44642/3 "2018-11-21T14:26:44Z")

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Closed on November 21, 2018, 2:26pm UTC

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