# Crashes since patch 2.6?

**URL:** <https://forums.funcom.com/t/crashes-since-patch-2-6/181013>\
**Category:** PC Bug Reports\
**Tags:** bug, steam\
**Created:** [October 22, 2021, 12:17pm UTC](https://forums.funcom.com/t/crashes-since-patch-2-6/181013 "2021-10-22T12:17:39Z")\
**Posts on this page:** 13\
**Page:** 1

<div class="post-metadata">

**Author:** ![Lahaina](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/lahaina/32/61406_2.png) [@Lahaina](https://forums.funcom.com/u/Lahaina)\
**Post date:** [October 22, 2021, 12:17pm UTC](https://forums.funcom.com/t/crashes-since-patch-2-6/181013/1 "2021-10-22T12:17:39Z")

</div>

Game mode: Online official  
Type of issue: Crash  
Server type: PvE  
Region: America  
Mods?: No  
Edition: Steam

* * *

## Bug Description:

Since the latest patch 2.6 [PC Update 2.6 (21.10.2021) - AI, Environment and QoL improvements. People of the Dragon DLC pack now available! - #2 by Ignasi](https://forums.funcom.com/t/pc-update-2-6-21-10-2021-ai-environment-and-qol-improvements-people-of-the-dragon-dlc-pack-now-available/180443/2), the game seems to be crashing more. I have randomly crashed about ten times so far but haven’t seen a pattern to report a bug yet. Is anyone else noticing this?

EDIT: Ran verify - no issues found - crashing still.

**UPDATE: It seems to be happening most when I select a server to connect to, I am currently playing on 1512 mostly, but I play on others and have crashed connecting to those too.**

**UPDATE 2: Checked drivers; I’m up-to-date.**

* * *

## Steps to Reproduce:

Please provide a step-by-step process of how the bug can be reproduced. Please be as detailed as possible; the more details, the easier it will be for us to find and fix the bug:

1. Select server to login to
2. Login
3. Logout
4. Choose another server
5. Go to 1.

---

<div class="post-metadata">

**Author:** ![Lahaina](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/lahaina/32/61406_2.png) [@Lahaina](https://forums.funcom.com/u/Lahaina)\
**Post date:** [October 22, 2021, 12:23pm UTC](https://forums.funcom.com/t/crashes-since-patch-2-6/181013/3 "2021-10-22T12:23:44Z")

</div>

Yup, did that, so far it has happened two times when I select a server and click JOIN. I’ll re-run verify now though

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<div class="post-metadata">

**Author:** ![JJDancer](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/jjdancer/32/85091_2.png) [@JJDancer](https://forums.funcom.com/u/JJDancer)\
**Post date:** [October 22, 2021, 12:27pm UTC](https://forums.funcom.com/t/crashes-since-patch-2-6/181013/4 "2021-10-22T12:27:08Z")

</div>

Right after the install I crashed, did a full system reboot, and have not crashed since.

---

<div class="post-metadata">

**Author:** ![abvideo101](https://avatars.discourse-cdn.com/v4/letter/a/ad7895/32.png) [@abvideo101](https://forums.funcom.com/u/abvideo101)\
**Post date:** [October 22, 2021, 5:40pm UTC](https://forums.funcom.com/t/crashes-since-patch-2-6/181013/5 "2021-10-22T17:40:56Z")

</div>

I keep never getting to actually play, unless I close almost everything on the system. I used to be able to play with music running in the back ground at just below game volume. I would also have Excel and Outlook running on their own monitors. Opera Running in the back ground. Now when I start the game from Steam, it loads the launcher and I hit continue. After that I will see the Unreal 4 screen and then the monitor just goes black and remains powered on. Also lose control of the mouse at that point. Hitting ALT-TAB and where it would normally show the mini screen of all applications running, the screen for Conan is a black box. Where as before it would show the game play in the small box. I went as far as to remove the second video card and the same issues are occurring.

System specs: Dual Xeon E5-2670 96GB RAM Dual RX-570 8GB GPU cards HP-zcard 512GB PCI-e Two Raid controllers from Adaptec, Creative Labs AE-7 Too much other stuff in system to list but will post SSD Raid info if needed. This is my lab Workstation slash game system, excuse the low end video cards.

---

<div class="post-metadata">

**Author:** ![Lahaina](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/lahaina/32/61406_2.png) [@Lahaina](https://forums.funcom.com/u/Lahaina)\
**Post date:** [October 22, 2021, 6:27pm UTC](https://forums.funcom.com/t/crashes-since-patch-2-6/181013/7 "2021-10-22T18:27:09Z")

</div>

Verify didn’t find any issues for me, but it is still crashing.

---

<div class="post-metadata">

**Author:** ![Lahaina](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/lahaina/32/61406_2.png) [@Lahaina](https://forums.funcom.com/u/Lahaina)\
**Post date:** [October 22, 2021, 6:32pm UTC](https://forums.funcom.com/t/crashes-since-patch-2-6/181013/8 "2021-10-22T18:32:06Z")

</div>

```auto
[2021.10.22-10.37.58:816][566]Main:Display: Registered service actor "BP_ComboRulesLookup_C" with interface "/Game/Systems/Combat/ComboSystem/BP_ComboRulesLookupInterface.BP_ComboRulesLookupInterface_C".
[2021.10.22-10.37.58:858][566]

Script Stack:
GameStateBase.OnRep_ReplicatedHasBegunPlay

[2021.10.22-10.38.08:405][566]LogMemory: Platform Memory Stats for WindowsNoEditor
[2021.10.22-10.38.08:405][566]LogMemory: Process Physical Memory: 2520.80 MB used, 3581.03 MB peak
[2021.10.22-10.38.08:405][566]LogMemory: Process Virtual Memory: 5673.30 MB used, 6908.28 MB peak
[2021.10.22-10.38.08:405][566]LogMemory: Physical Memory: 11921.96 MB used, 12592.64 MB free, 24514.61 MB total
[2021.10.22-10.38.08:405][566]LogMemory: Virtual Memory: 12596.76 MB used, 12592.64 MB free, 134217728.00 MB total
[2021.10.22-10.38.08:405][566]LogWindows:Error: === Critical error: ===
[2021.10.22-10.38.08:405][566]LogWindows:Error: 
[2021.10.22-10.38.08:405][566]LogWindows:Error: Fatal error!
[2021.10.22-10.38.08:405][566]LogWindows:Error: 
[2021.10.22-10.38.08:405][566]LogWindows:Error: Unhandled Exception: EXCEPTION_ACCESS_VIOLATION reading address 0x00000030
[2021.10.22-10.38.08:405][566]LogWindows:Error: 
[2021.10.22-10.38.08:405][566]LogWindows:Error: !0x0000000000000000
[2021.10.22-10.38.08:405][566]LogWindows:Error: 
[2021.10.22-10.38.08:428][566]LogExit: Executing StaticShutdownAfterError
[2021.10.22-10.38.08:455][566]LogWindows: FPlatformMisc::RequestExit(1)
[2021.10.22-10.38.08:455][566]Log file closed, 10/22/21 07:38:08

```

---

<div class="post-metadata">

**Author:** ![Lahaina](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/lahaina/32/61406_2.png) [@Lahaina](https://forums.funcom.com/u/Lahaina)\
**Post date:** [October 22, 2021, 6:35pm UTC](https://forums.funcom.com/t/crashes-since-patch-2-6/181013/9 "2021-10-22T18:35:36Z")

</div>

And again.

```auto
Script Stack:
GameStateBase.OnRep_ReplicatedHasBegunPlay

[2021.10.22-18.30.02:034][371]LogMemory: Platform Memory Stats for WindowsNoEditor
[2021.10.22-18.30.02:034][371]LogMemory: Process Physical Memory: 2661.12 MB used, 2815.13 MB peak
[2021.10.22-18.30.02:034][371]LogMemory: Process Virtual Memory: 5435.29 MB used, 5449.77 MB peak
[2021.10.22-18.30.02:034][371]LogMemory: Physical Memory: 10423.46 MB used, 14091.15 MB free, 24514.61 MB total
[2021.10.22-18.30.02:034][371]LogMemory: Virtual Memory: 11525.90 MB used, 14091.15 MB free, 134217728.00 MB total
[2021.10.22-18.30.02:034][371]LogWindows:Error: === Critical error: ===
[2021.10.22-18.30.02:034][371]LogWindows:Error: 
[2021.10.22-18.30.02:034][371]LogWindows:Error: Fatal error!
[2021.10.22-18.30.02:034][371]LogWindows:Error: 
[2021.10.22-18.30.02:034][371]LogWindows:Error: Unhandled Exception: EXCEPTION_ACCESS_VIOLATION reading address 0x00000030
[2021.10.22-18.30.02:034][371]LogWindows:Error: 
[2021.10.22-18.30.02:034][371]LogWindows:Error: !0x0000000000000000
[2021.10.22-18.30.02:034][371]LogWindows:Error: 
[2021.10.22-18.30.02:064][371]LogExit: Executing StaticShutdownAfterError
[2021.10.22-18.30.02:079][371]LogWindows: FPlatformMisc::RequestExit(1)
[2021.10.22-18.30.02:080][371]Log file closed, 10/22/21 15:30:02

```

---

<div class="post-metadata">

**Author:** ![Lahaina](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/lahaina/32/61406_2.png) [@Lahaina](https://forums.funcom.com/u/Lahaina)\
**Post date:** [October 22, 2021, 6:57pm UTC](https://forums.funcom.com/t/crashes-since-patch-2-6/181013/11 "2021-10-22T18:57:32Z")

</div>

No

---

<div class="post-metadata">

**Author:** ![Lahaina](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/lahaina/32/61406_2.png) [@Lahaina](https://forums.funcom.com/u/Lahaina)\
**Post date:** [October 22, 2021, 7:03pm UTC](https://forums.funcom.com/t/crashes-since-patch-2-6/181013/13 "2021-10-22T19:03:56Z")

</div>

No

---

<div class="post-metadata">

**Author:** ![Madbrad21](https://avatars.discourse-cdn.com/v4/letter/m/8c91f0/32.png) [@Madbrad21](https://forums.funcom.com/u/Madbrad21)\
**Post date:** [October 24, 2021, 2:28am UTC](https://forums.funcom.com/t/crashes-since-patch-2-6/181013/14 "2021-10-24T02:28:27Z")

</div>

It looks like either a memory error or a permission error. try running the game as admin if possible and see if it still happens

---

<div class="post-metadata">

**Author:** ![Lahaina](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/lahaina/32/61406_2.png) [@Lahaina](https://forums.funcom.com/u/Lahaina)\
**Post date:** [October 24, 2021, 4:06am UTC](https://forums.funcom.com/t/crashes-since-patch-2-6/181013/15 "2021-10-24T04:06:54Z")

</div>

The game runs fine for hours, then suddenly, it will crash. Latest happened in Unnamed City

---

<div class="post-metadata">

**Author:** ![Ignasi](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/ignasi/32/77658_2.png) [@Ignasi](https://forums.funcom.com/u/Ignasi)\
**Post date:** [October 25, 2021, 9:36am UTC](https://forums.funcom.com/t/crashes-since-patch-2-6/181013/16 "2021-10-25T09:36:45Z")

</div>

Hey @Lahaina

Could you try a possible workaround?  
It would be adding

```auto
[/Script/ConanSandbox.SystemSettings] 
dw.UseModControllerCache=0

```

To ConanSandbox\Saved\Config\Windows\Engine.ini.  
This would disable the new mod loading optimizations. It seems to have been causing some stability issues for some players, so just to rule that possibility out.

---

<div class="post-metadata">

**Author:** ![system](https://global.discourse-cdn.com/funcom/original/1X/8d85ca8a66fb78fa7574e255b50aa722d634177b.png) [@system](https://forums.funcom.com/u/system)\
**Post date:** [November 1, 2021, 9:37am UTC](https://forums.funcom.com/t/crashes-since-patch-2-6/181013/17 "2021-11-01T09:37:37Z")

</div>

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