Crom Coins gone missing AGAIN

Is Funcom stealing Crom Coins again because I seem to be missing some?

I’m missing some too! I put in a ticket, but no reply so far due to the holiday I’m guessing. Incredibly frustrating! I thought I was going crazy since there is no way to look up transaction history, but I 100% had more than enough coins to repurchase the battle pass. I currently can’t because my coins dipped below 1000 for no reason.

I even can’t buy from coins, bought 5k via I game purchase 3 days ago but didn’t get them ingame, the purchase was successful and I got the receipt but no coins.
I also wait for a respond to my ticket since 3 days … funcom doesn’t like they’re player community as it seems.