Crom points not showing in account!

Basic Info:
Platform: Xbox Series X
Issue Type: Other
Game Mode: Online Official
Server Type: PvP
Map: Isle of Siptah
Server Name: 7054

Bug Description:
Bought crom points $40 worth and they are not showing up in my account!

Bug Reproduction:
Bought crom points

1 Like

Have you tried logging in and back.? If you have make a ticket be sure to put it under purchases @KhalDrog03

2 Likes

If logging out and back in fails to refresh your Crom coins purchase, I’d advise checking firstly for notifications from Xbox in the blade as well as your email for a record of your purchase from Microsoft. Then contact Xbox Support if it’s still unresolved.

1 Like

Greetings @KhalDrog03 ,

Thank you for reaching out to us. Please submit a ticket to our Help center so our team can investigate what’s happening in your account’s challenges.

Make sure to select “in-game purchase” as the issue type.

Have a great week!