Directx problem

Hi,

i have a new rx 580 nitro+ 8gb driver is update

and i have this message i can’t launch conan
“dx11 feature level 10.0 is required to run the engine”
i have install directx but is same

windows 10 pro 64 bits

ty

Game mode: [Enter game mode here: (Online official | Online private | Single-player)]
Type of issue: [Enter one of the following: Crash | Bug | Performance | Misc]
Server type: [Enter one of the following: PvP | PvE-Conflict | PvE]
Region: [Please enter your server region]


[Describe the bug here]


Please provide a step-by-step process of how the bug can be reproduced. The more details you provide us with the easier it will be for us to find and fix the bug:
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Basicly, you have done eveything said here https://www.drivereasy.com/knowledge/fix-dx11-feature-level-10-0-is-required-to-run-the-engine/ so that shouldnt be the problem.

What’s your operation system (OS)?
Be sure you have the latest version of it (the service pack), as Direct3D is part of windows itself (ref: https://www.microsoft.com/en-US/download/details.aspx?id=35 - additional info)