# DLC still not working

**URL:** <https://forums.funcom.com/t/dlc-still-not-working/69119>\
**Category:** PlayStation Discussion\
**Created:** [May 12, 2019, 12:51am UTC](https://forums.funcom.com/t/dlc-still-not-working/69119 "2019-05-12T00:51:49Z")\
**Posts on this page:** 11\
**Page:** 1

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**Author:** ![GobHobblin](https://avatars.discourse-cdn.com/v4/letter/g/db5fbb/32.png) [@GobHobblin](https://forums.funcom.com/u/GobHobblin)\
**Post date:** [May 12, 2019, 12:51am UTC](https://forums.funcom.com/t/dlc-still-not-working/69119/1 "2019-05-12T00:51:50Z")

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Game mode: [Online | Singleplayer]  
Problem: [Crash | Bug | Performance | Misc]  
Region: [Here]

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I have seen this issue in DLC from a year ago, but I never saw the resolution: all the DLC I have downloaded shows the new items ans building pieces as having a green arrow on the image, but I can never unlock them. I even try spawning items with the admin tool, but I receive a ‘failed spawn’ item.

I know that this occurred with DLC that was sold, but not loaded. This is happening with DLC that should be completed, though (like the Imperial East pack).

Has anyone figures out how to resolve this issue?

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Steps on how to reproduce issue:  
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4.

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**Author:** ![Narelle](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/narelle/32/45919_2.png) [@Narelle](https://forums.funcom.com/u/Narelle)\
**Post date:** [May 12, 2019, 9:43pm UTC](https://forums.funcom.com/t/dlc-still-not-working/69119/2 "2019-05-12T21:43:30Z")

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just to confirm, have you purchased the dlcs?

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**Author:** ![GobHobblin](https://avatars.discourse-cdn.com/v4/letter/g/db5fbb/32.png) [@GobHobblin](https://forums.funcom.com/u/GobHobblin)\
**Post date:** [May 12, 2019, 10:47pm UTC](https://forums.funcom.com/t/dlc-still-not-working/69119/3 "2019-05-12T22:47:59Z")

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I have.

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**Author:** ![sestus2009](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/sestus2009/32/19170_2.png) [@sestus2009](https://forums.funcom.com/u/sestus2009)\
**Post date:** [May 12, 2019, 10:52pm UTC](https://forums.funcom.com/t/dlc-still-not-working/69119/4 "2019-05-12T22:52:04Z")

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Have you learned the black ice? However if you purchased u should be able to spawn check play station store u may have purchased and not unlocked

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**Author:** ![Narelle](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/narelle/32/45919_2.png) [@Narelle](https://forums.funcom.com/u/Narelle)\
**Post date:** [May 13, 2019, 7:19am UTC](https://forums.funcom.com/t/dlc-still-not-working/69119/5 "2019-05-13T07:19:50Z")

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is it the turan dlc or some other dlc.

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**Author:** ![Ignasi](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/ignasi/32/77658_2.png) [@Ignasi](https://forums.funcom.com/u/Ignasi)\
**Post date:** [May 13, 2019, 11:16am UTC](https://forums.funcom.com/t/dlc-still-not-working/69119/6 "2019-05-13T11:16:23Z")

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Hey @GobHobblin

Please make sure to download every DLC from the store. If that doesn’t work, please re-validate your licenses through the Playstation settings.

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**Author:** ![GobHobblin](https://avatars.discourse-cdn.com/v4/letter/g/db5fbb/32.png) [@GobHobblin](https://forums.funcom.com/u/GobHobblin)\
**Post date:** [May 13, 2019, 9:43pm UTC](https://forums.funcom.com/t/dlc-still-not-working/69119/7 "2019-05-13T21:43:09Z")

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All DLC available was purchased and downloaded. Even after restoring the license, the DLC still does not work. I don’t want to uninstall and reinstall, as I’m in a low bandwidth area, but I don’t see any other option.

The only thing I can think of is that I have the UK version (purchased the game when living overseas), but I’m back in the States. Would that have an effect on DLC?

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**Author:** ![GobHobblin](https://avatars.discourse-cdn.com/v4/letter/g/db5fbb/32.png) [@GobHobblin](https://forums.funcom.com/u/GobHobblin)\
**Post date:** [May 14, 2019, 1:08am UTC](https://forums.funcom.com/t/dlc-still-not-working/69119/8 "2019-05-14T01:08:41Z")

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I found the issue.

The game I purchased overseas is region-locked to the UK, but all my purchases in the  
States are locked to US purchases only. Essentially, I have to buy the game again for the DLC to work.

This is very aggravating.

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**Author:** ![Ignasi](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/ignasi/32/77658_2.png) [@Ignasi](https://forums.funcom.com/u/Ignasi)\
**Post date:** [May 14, 2019, 12:20pm UTC](https://forums.funcom.com/t/dlc-still-not-working/69119/9 "2019-05-14T12:20:44Z")

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Hey @GobHobblin

That’s a limitation on the PSN platform itself. The way to see that DLC is with either a digital or physical US copy of the game.

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**Author:** ![Hobgobblin247](https://avatars.discourse-cdn.com/v4/letter/h/65b543/32.png) [@Hobgobblin247](https://forums.funcom.com/u/Hobgobblin247)\
**Post date:** [May 14, 2019, 2:19pm UTC](https://forums.funcom.com/t/dlc-still-not-working/69119/10 "2019-05-14T14:19:03Z")

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Now, if funcom really wanted, they could supply you with codes to mitigate you having to buy either again… But my money is on you having to purchase it instead

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**Author:** ![system](https://global.discourse-cdn.com/funcom/original/1X/8d85ca8a66fb78fa7574e255b50aa722d634177b.png) [@system](https://forums.funcom.com/u/system)\
**Post date:** [May 21, 2019, 2:19pm UTC](https://forums.funcom.com/t/dlc-still-not-working/69119/11 "2019-05-21T14:19:07Z")

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Closed on May 21, 2019, 2:19pm UTC

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