ConanSandbox.log (352.9 KB)
DxDiag.txt (117.5 KB)
Platform: Steam
Issue Type: Crash
Game Mode: Single Player
Server Type: PvP
Map: Exiled Lands
Server Name: =SERVER NAME=
Mods: =MODS=
Bug Description:
dxgi_error_device_hung every few minutes
Bug Reproduction:
Set your video settings in any confie except low quality laptop. Start the game, then collect the fiber from bushes with your hands. In few minutes you gonna get crash
Bug reports for Conan Exiles Enhanced should be sent here: Contact Us ā Conan Exiles Help Center
I can say that it worked fine when I submitted a bug report yesterday (around 12-14 hours ago at the time of writing this comment). Might be worth trying again, just to see if it failed at that point but is otherwise working? It doesnāt look like the files you are attaching are anywhere near too big, so it shouldnāt be that (Iāve so far only needed to attach image files, so canāt say if the file types might be an issue).
If that doesnāt work again, then it might be worth calling Danaās attention to the issue - though it being the weekend, she is unlikley to see it immediately, but that would give her a chance to look into it.
I can also say that Iāve had no problems at all running the game in singleplayer - with all settings maxed out - so it may be worth investigating other factors. You mention that it is ok when running on the lowest settings, what are the specs of your machine? Does it match up to the minimum/recommended specs from the announcement?
MINIMUM:
Requires a 64-bit processor and operating system
OS: Windows 10 64bit
Processor: AMD Ryzen 5 3600 or Intel Core i5-10400F
Memory: 16 GB RAM
Graphics: Nvidia GeForce GTX 1070Ti or Radeon 5700 XT, minimum 8 GB Video RAM
DirectX: Version 12
Network: Broadband Internet connection
Storage: SSD required
RECOMMENDED:
Requires a 64-bit processor and operating system
OS: Windows 11 64bit
Processor: AMD Ryzen 7 5600X or Intel Core i7-11700F
Memory: 16 GB RAM
Graphics: NVIDIA GeForce RTX 3060 or AMD Radeon RX 6700
DirectX: Version 12
Network: Broadband Internet connection
Storage: SSD required
I belive my machine is fine
Time of this report: 5/16/2026, 16:27:34
Machine name: DESKTOP-UIIPOBA
Machine Id: {41C8A67A-170E-4AF3-AA78-A47086A56E4D}
Operating System: Windows 11 ŠŠ¾Š¼Š°ŃŠ½ŃŃ 64-bit (10.0, Build 26200) (26100.ge_release.240331-1435)
Language: Russian (Regional Setting: Russian)
System Manufacturer: Gigabyte Technology Co., Ltd.
System Model: B650M D3HP
BIOS: F38 (type: UEFI)
Processor: AMD Ryzen 5 7600 6-Core Processor (12 CPUs), ~3.8GHz
Memory: 32768MB RAM
Available OS Memory: 31860MB RAM
Page File: 22254MB used, 30085MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 12
DX Setup Parameters: Not found
User DPI Setting: 144 DPI (150 percent)
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
Miracast: Available, with HDCP
Microsoft Graphics Hybrid: Not Supported
DirectX Database Version: 1.8.3
Auto Super Res Version: Unknown
System Mux Support: Mux Support Inactive - Ok
Mux Target GPU: dGPU
Mux Incompatible List: Unknown
DxDiag Version: 10.00.26100.8328 64bit Unicode
Display Tab 1: No problems found.
Display Tab 2: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Sound Tab 3: No problems found.
Input Tab: No problems found.
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)
Card name: AMD Radeon RX 7800 XT
Manufacturer: Advanced Micro Devices, Inc.
Chip type: AMD Radeon Graphics Processor (0x747E)
DAC type: Internal DAC(400MHz)
Device Type: Full Device (POST)
Device Key: Enum\PCI\VEN_1002&DEV_747E&SUBSYS_475A1DA2&REV_C8
Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]
Device Problem Code: No Problem
Driver Problem Code: Unknown
Display Memory: 32107 MB
Dedicated Memory: 16177 MB
Shared Memory: 15930 MB
Current Mode: 2560 x 1440 (32 bit) (60Hz)
HDR Support: Supported
Display Topology: Internal
Display Color Space: DXGI_COLOR_SPACE_RGB_FULL_G22_NONE_P709
Color Primaries: Red(0.687500,0.308594), Green(0.265625,0.665039), Blue(0.148438,0.046875), White Point(0.313477,0.329102)
Display Luminance: Min Luminance = 0.140000, Max Luminance = 301.849213, MaxFullFrameLuminance = 243.055603
Monitor Name: Generic PnP Monitor
Monitor Model: AQ32H4
Monitor Id: SKG3225
Native Mode: 2560 x 1440(p) (59.968Hz)
Output Type: HDMI
Monitor Capabilities: HDR Supported (BT2020RGB BT2020YCC Eotf2084Supported )
Display Pixel Format: DISPLAYCONFIG_PIXELFORMAT_32BPP
Advanced Color: AdvancedColorSupported
Using DDisplay: Yes
WCG: Wcg Supported
Active Color Mode: DISPLAYCONFIG_ADVANCED_COLOR_MODE_SDR
Processor and Ram seem fine for the requirements. I canāt see what GPU you have, but from the rest of the system would guess thatās probably powerful enough. Have you made sure all drivers are up to date? (I know Nvidia had a new driver recently). Also might be worth verifying your game files through steam, in case a file has got corrupted and that is somehow why you are experiencing crashes.
Did you try submitting the bug report again? Did it work this time?
Card name: AMD Radeon RX 7800 XT
Manufacturer: Advanced Micro Devices, Inc.
Chip type: AMD Radeon Graphics Processor (0x747E)
DAC type: Internal DAC(400MHz)
Device Type: Full Device (POST)
Device Key: Enum\PCI\VEN_1002&DEV_747E&SUBSYS_475A1DA2&REV_C8
Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]
Have you made sure all drivers are up to date? (I know Nvidia had a new driver recently). Also might be worth verifying your game files through steam, in case a file has got corrupted and that is somehow why you are experiencing crashes.
Did you try submitting the bug report again? Did it work this time?
I did, I use last version of drivers, no overclocking
Did you try submitting the bug report again? Did it work this time?
Iāve literally just made a bug report and the form worked fine.
Yep, same result āCould not submit the form. Please try again later.ā
:
Then all I can suggest is to call for @Dana - seems our friend here is unable to submit bug reports via Helpshift. Iāve gone through everything I can think of - their specs seems fine from what I can see, drivers are apparently up to date. Do you have any suggestions?
Thanks for your help, very appreciate
The Issue is still active
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UP! Gone worse after last hotfix and AMD driver update. Canāt even start map -crashing once map loading ends
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