# Email Sign Up issue

**URL:** <https://forums.funcom.com/t/email-sign-up-issue/265355>\
**Category:** PlayStation Discussion\
**Tags:** ps4\
**Created:** [October 22, 2024, 2:21pm UTC](https://forums.funcom.com/t/email-sign-up-issue/265355 "2024-10-22T14:21:03Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![SarabandeOfHealing](https://avatars.discourse-cdn.com/v4/letter/s/977dab/32.png) [@SarabandeOfHealing](https://forums.funcom.com/u/SarabandeOfHealing)\
**Post date:** [October 22, 2024, 2:21pm UTC](https://forums.funcom.com/t/email-sign-up-issue/265355/1 "2024-10-22T14:21:03Z")

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Hi I signed up my Email address via Console and still haven’t received an email from Funcom with the free armor set. Yet some people on different platforms(aka the PC people) receive an email shortly after verifying their email.  
Is anyone else having this issue?

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**Author:** ![dimitriz](https://avatars.discourse-cdn.com/v4/letter/d/977dab/32.png) [@dimitriz](https://forums.funcom.com/u/dimitriz)\
**Post date:** [October 22, 2024, 2:37pm UTC](https://forums.funcom.com/t/email-sign-up-issue/265355/2 "2024-10-22T14:37:15Z")

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Lots of people are mate, im on pc and ps5 and still not recieved a code for either, even submitted a ticket yesterday and still no luck

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**Author:** ![delirium](https://avatars.discourse-cdn.com/v4/letter/d/3e96dc/32.png) [@delirium](https://forums.funcom.com/u/delirium)\
**Post date:** [October 23, 2024, 1:36am UTC](https://forums.funcom.com/t/email-sign-up-issue/265355/3 "2024-10-23T01:36:06Z")

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I thought it was PC and Xbox only?

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**Author:** ![SarabandeOfHealing](https://avatars.discourse-cdn.com/v4/letter/s/977dab/32.png) [@SarabandeOfHealing](https://forums.funcom.com/u/SarabandeOfHealing)\
**Post date:** [October 23, 2024, 2:44pm UTC](https://forums.funcom.com/t/email-sign-up-issue/265355/4 "2024-10-23T14:44:24Z")

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Update: I got the email yesterday. Almost took a week so gonna need patience on this one. It’s arbitrary who gets it when.

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**Author:** ![system](https://global.discourse-cdn.com/funcom/original/1X/8d85ca8a66fb78fa7574e255b50aa722d634177b.png) [@system](https://forums.funcom.com/u/system)\
**Post date:** [October 30, 2024, 2:44pm UTC](https://forums.funcom.com/t/email-sign-up-issue/265355/5 "2024-10-30T14:44:32Z")

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