# Everyone on Official 7137 is periodically falling through floors

**URL:** <https://forums.funcom.com/t/everyone-on-official-7137-is-periodically-falling-through-floors/250777>\
**Category:** Feedback\
**Created:** [February 26, 2024, 7:35am UTC](https://forums.funcom.com/t/everyone-on-official-7137-is-periodically-falling-through-floors/250777 "2024-02-26T07:35:48Z")\
**Posts on this page:** 10\
**Page:** 1

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**Author:** ![Wanderlust](https://avatars.discourse-cdn.com/v4/letter/w/9fc29f/32.png) [@Wanderlust](https://forums.funcom.com/u/Wanderlust)\
**Post date:** [February 26, 2024, 7:35am UTC](https://forums.funcom.com/t/everyone-on-official-7137-is-periodically-falling-through-floors/250777/1 "2024-02-26T07:35:48Z")

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This is a huge problem and started only recently, but happens now with regularity many times a night. All of a sudden, everyone drops through all floors to the ground and then has to navigate back up.

It started about a week or two ago and has now become a painfully frequent occurrence, several times a night. People are afraid to get into precarious situations for fear of falling through the world at a real inopportune time. Please fix this bug!

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**Author:** ![LostBrythunian](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/lostbrythunian/32/98171_2.png) [@LostBrythunian](https://forums.funcom.com/u/LostBrythunian)\
**Post date:** [February 26, 2024, 10:03am UTC](https://forums.funcom.com/t/everyone-on-official-7137-is-periodically-falling-through-floors/250777/2 "2024-02-26T10:03:27Z")

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Is it like that time when harvesting certain bosses would cause one to die instantly by falling thru the world?

Or do you just drop under structures to the mesh?

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**Author:** ![mynotaure](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/mynotaure/32/5821_2.png) [@mynotaure](https://forums.funcom.com/u/mynotaure)\
**Post date:** [February 26, 2024, 10:53am UTC](https://forums.funcom.com/t/everyone-on-official-7137-is-periodically-falling-through-floors/250777/3 "2024-02-26T10:53:12Z")

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Good morning .  
I encounter the same problem, each time I restart the server (PS5 private server) my character is found under the map.  
This has been happening for about two weeks.

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**Author:** ![Validusernam3](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/validusernam3/32/141491_2.png) [@Validusernam3](https://forums.funcom.com/u/Validusernam3)\
**Post date:** [February 26, 2024, 12:34pm UTC](https://forums.funcom.com/t/everyone-on-official-7137-is-periodically-falling-through-floors/250777/4 "2024-02-26T12:34:33Z")

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Has happened to me multiple times on a different official.

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**Author:** ![Wanderlust](https://avatars.discourse-cdn.com/v4/letter/w/9fc29f/32.png) [@Wanderlust](https://forums.funcom.com/u/Wanderlust)\
**Post date:** [February 26, 2024, 6:49pm UTC](https://forums.funcom.com/t/everyone-on-official-7137-is-periodically-falling-through-floors/250777/5 "2024-02-26T18:49:36Z")

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We’re just dropping through the mesh to ground level. My house is built on a foundation of pillars and ceilings and when it happens I find myself on the ground underneath the ceiling tiles, surrounded by pillars, so I have to destroy a wall to get out.

This didn’t start happening until our server got somewhat popular, each night we have enough players on that the game ui needs a scroll bar to list them all. That’s been about 2-3 weeks now and everyone is experiencing it at the same exact moment. All of a sudden, everyone falls through the floors. Someone will inevitably shout out some obscenities at the consequences, and everyone just goes on their way. Unbelievably annoying and regular. In fact, it just happened again which prompted me to come see if my bug report had a response.

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**Author:** ![LostBrythunian](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/lostbrythunian/32/98171_2.png) [@LostBrythunian](https://forums.funcom.com/u/LostBrythunian)\
**Post date:** [February 26, 2024, 7:14pm UTC](https://forums.funcom.com/t/everyone-on-official-7137-is-periodically-falling-through-floors/250777/6 "2024-02-26T19:14:17Z")

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This one just fell thru a Nemedian Foundation a little while ago.  
It was on a private server tho.

Awkward.

Condolences, this is very odd, but what changed recently?

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**Author:** ![Wanderlust](https://avatars.discourse-cdn.com/v4/letter/w/9fc29f/32.png) [@Wanderlust](https://forums.funcom.com/u/Wanderlust)\
**Post date:** [February 27, 2024, 3:43am UTC](https://forums.funcom.com/t/everyone-on-official-7137-is-periodically-falling-through-floors/250777/7 "2024-02-27T03:43:42Z")

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The perennial question: “what changed”? We don’t know because Funcom doesn’t do a great job communicating what it’s up to. Client server apps can be altered in a lot of ways that don’t depend on a live patch or even a server restart, so things can (and probably often do) change right under our noses and we won’t ever know why.

But clearly one can see that falling through the floor is a problem that is happening more frequently and more broadly than at any time since I’ve started playing. I’m on a popular official server with a lot of ingame chat and it’s been obvious to everyone on the server that _something_ has changed recently and no one knows what or why. But we can see it.

I hope the devs are on it. Someone on my server said he read that the devs have a fix but it would “destroy a lot of bases”. Well, that’s not a fix. But the good news is that if they have a fix (and thus know what is causing the problem), I’m betting they will also eventually come to know how to truly fix it without the destruction. So I remain hopeful.

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**Author:** ![Validusernam3](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/validusernam3/32/141491_2.png) [@Validusernam3](https://forums.funcom.com/u/Validusernam3)\
**Post date:** [February 27, 2024, 4:03am UTC](https://forums.funcom.com/t/everyone-on-official-7137-is-periodically-falling-through-floors/250777/8 "2024-02-27T04:03:58Z")

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I was building a treehouse recently. Built it, decorated it, spent a lot of time perfecting the flow of the different levels and whatnot.

And then, a random moment whilst standing idle for a whole ten seconds, boom. Fell through floor (ceiling tile) one, through 2, and freeeee fall to my untimely demise lol…

I tore it down that day. 😂

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**Author:** ![Wanderlust](https://avatars.discourse-cdn.com/v4/letter/w/9fc29f/32.png) [@Wanderlust](https://forums.funcom.com/u/Wanderlust)\
**Post date:** [February 27, 2024, 2:26pm UTC](https://forums.funcom.com/t/everyone-on-official-7137-is-periodically-falling-through-floors/250777/9 "2024-02-27T14:26:38Z")

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Ouch. People who live in treehouses should really be pounding the devs for a fix.

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**Author:** ![system](https://global.discourse-cdn.com/funcom/original/1X/8d85ca8a66fb78fa7574e255b50aa722d634177b.png) [@system](https://forums.funcom.com/u/system)\
**Post date:** [March 5, 2024, 2:26pm UTC](https://forums.funcom.com/t/everyone-on-official-7137-is-periodically-falling-through-floors/250777/10 "2024-03-05T14:26:42Z")

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Closed on March 5, 2024, 2:26pm UTC

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