# Failed Character Transfer

**URL:** <https://forums.funcom.com/t/failed-character-transfer/193146>\
**Category:** PC Bug Reports\
**Tags:** steam, bug\
**Created:** [May 9, 2022, 4:07am UTC](https://forums.funcom.com/t/failed-character-transfer/193146 "2022-05-09T04:07:23Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![TOG\_Opti](https://avatars.discourse-cdn.com/v4/letter/t/fbc32d/32.png) [@TOG\_Opti](https://forums.funcom.com/u/TOG_Opti)\
**Post date:** [May 9, 2022, 4:07am UTC](https://forums.funcom.com/t/failed-character-transfer/193146/1 "2022-05-09T04:07:24Z")

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Game mode: Online official  
Type of issue: Bug  
Server type: PvE  
Region: Oceana  
Mods?: No  
Edition: Steam

## Bug Description:

A clear and concise description of what the bug is.

Character Server Transfer:  
Official #1953 (Exiled) to Official #6405 (Siptah)

Name: TOG|Opti

Clan: on #1953 - TOG

Error: Invalid token error - Character is now not available for transfer anywhere

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**Author:** ![Pliskin](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/pliskin/32/85586_2.png) [@Pliskin](https://forums.funcom.com/u/Pliskin)\
**Post date:** [May 9, 2022, 9:57am UTC](https://forums.funcom.com/t/failed-character-transfer/193146/2 "2022-05-09T09:57:39Z")

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Greetings,

Please follow the stated in the Official servers guidelines to submit a ticket. Make sure to select “Character transfer issues” as the reason type.

> [@Official Servers - Terms of conduct, guidelines and procedures](https://forums.funcom.com/t/official-servers-terms-of-conduct-guidelines-and-procedures/112678/1):
>
> ## **How to contact us**
> 
> **If you want to report players, clans, exploits, or connectivity issues** in any of our Official Servers, please contact us through [**Zendesk**](https://funcom.zendesk.com/hc/en-us), our team will get back to you using the provided email.
> 
> Make sure that you fill all the text fields with accurate information, and that you provide irrefutable veridic proof and evidence to back up your report. This includes, but is not limited to, screenshots, videos, timestamps, names of characters and guilds, profiles.
> 
> We won’t be able to refund or return any loss of property caused by an infraction or abuse and as a result, any such requests will be dismissed.

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<div class="post-metadata">

**Author:** ![Pliskin](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/pliskin/32/85586_2.png) [@Pliskin](https://forums.funcom.com/u/Pliskin)\
**Post date:** [May 9, 2022, 9:57am UTC](https://forums.funcom.com/t/failed-character-transfer/193146/3 "2022-05-09T09:57:44Z")

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Closed on May 9, 2022, 9:57am UTC