# Failed to load suspension information **URL:** \ **Category:** PlayStation Bug Reports\ **Created:** [May 26, 2023, 5:08pm UTC](https://forums.funcom.com/t/failed-to-load-suspension-information/229810 "2023-05-26T17:08:19Z")\ **Posts on this page:** 4\ **Page:** 1
**Author:** ![karboett](https://avatars.discourse-cdn.com/v4/letter/k/7cd45c/32.png) [@karboett](https://forums.funcom.com/u/karboett)\ **Post date:** [May 26, 2023, 5:08pm UTC](https://forums.funcom.com/t/failed-to-load-suspension-information/229810/1 "2023-05-26T17:08:19Z")
What is the Problem with: Failed to load suspension information ---
**Author:** ![Immortalowl](https://avatars.discourse-cdn.com/v4/letter/i/f0a364/32.png) [@Immortalowl](https://forums.funcom.com/u/Immortalowl)\ **Post date:** [May 26, 2023, 5:22pm UTC](https://forums.funcom.com/t/failed-to-load-suspension-information/229810/2 "2023-05-26T17:22:45Z")
It means youre suspended from official servers, its usually for two weeks if its your first time. ---
**Author:** ![ZahMaiatt](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/zahmaiatt/32/105934_2.png) [@ZahMaiatt](https://forums.funcom.com/u/ZahMaiatt)\ **Post date:** [May 29, 2023, 9:00am UTC](https://forums.funcom.com/t/failed-to-load-suspension-information/229810/3 "2023-05-29T09:00:29Z")
Greetings @karboett , You can send a report to our team over on [Zendesk](https://funcom.zendesk.com/hc/en-us) as they will be able to help you out further. Thank you for your patience and understanding! ---
**Author:** ![ZahMaiatt](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/zahmaiatt/32/105934_2.png) [@ZahMaiatt](https://forums.funcom.com/u/ZahMaiatt)\ **Post date:** [May 29, 2023, 9:00am UTC](https://forums.funcom.com/t/failed-to-load-suspension-information/229810/4 "2023-05-29T09:00:36Z")
Closed on May 29, 2023, 9:00am UTC