I had to contact PlayStation about the issue. They went through a ton of troubleshooting steps and STILL nothing. Even went back to dam near resetting my PlayStation back to factory and all to see if it would add it to no avail. So here I am with no save game I worked my ass off to design, no thralls I had to level all the way up, and still no Crom Coins I bought. Finally they gave me a refund since it’s obvious Funcom can’t get their crap together.