# Fatal error (no error code) **URL:** \ **Category:** PC Bug Reports\ **Tags:** steam, Report-Received\ **Created:** [September 26, 2023, 1:06am UTC](https://forums.funcom.com/t/fatal-error-no-error-code/240624 "2023-09-26T01:06:47Z")\ **Posts on this page:** 1\ **Showing post:** 7
**Author:** ![Caroll](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/caroll/32/128898_2.png) [@Caroll](https://forums.funcom.com/u/Caroll)\ **Post date:** [October 6, 2023, 9:59am UTC](https://forums.funcom.com/t/fatal-error-no-error-code/240624/7 "2023-10-06T09:59:10Z")
Hello again, Can you please share the MS Info log? In order to generate an MSInfo file please follow the steps below: 1 - Press Win+R and in the displayed dialog box type “msinfo32” 2 - It should show a new screen called “System information” where underneath it should display “File”, click “File” while “System Summary” is highlighted and then “Export” 3 - Name your file as you see fit and save it to an easy-to-find location 4 - Send that file our way We await your reply. --- _[View the full topic](https://forums.funcom.com/t/fatal-error-no-error-code/240624)._