The feedback wasn’t to highlight the glory and virtues of using a keyboard and mouse over a controller but to point out how much MORE garbage these changes have made using a controller. I play on PC btw but with my monitor as a TV sitting across the room. I use a controller for the same reason - I am disabled. That said, console users must be livid because these changes make an already more clunky experience from KBM so much worse. Look at the outrage on Reddit or here if you don’t see it.
I am glad you’re having a better experience than gamepad users…
Funcom broke something that didn’t really need fixing and it needs some attention.