Fourth Fatal Server Crash in 2 days - same error each time

[Mad_Marius]

As per Ignasis on another thread (emphasis mine)

This log error is a generic error, so there’s not much information to go from there. When crashing and if prompted, please send us the crash report through its tool so our team can process it.

Thanks in advance and apologies for the frustration.

And as per Spynosaur_Nicole:

Hey thanks for the all the info on the crashes! If you sent the crash report that’s great. I’ll go ahead and relay this to the dev team.

Seems they’ve got their sniffers on the job. Waiting to see if there’s anything more we can do from the outside.

[Spynosaur_Nicole]

Hey thanks for the all the info on the crashes! If you sent the crash report that’s great. I’ll go ahead and relay this to the dev team.

[Mad_Marius]

Thank you very much.

[Ritual]

pls, how can i send my crash logs? will be happy to help

[Mad_Marius]

Yeah, Im actually confused too. You get the option to generate and send a clientside crash report, but for a server crash I have no idea.

I read Ignasis’ statement quickly and thought it just instructed users to post a report here in the forums, but it does seem to allude to a tool right?

[Terrance]

I uploaded them and send her the links via pn

[MikeBamLee]

Script stack log unavailable (DO_BLUEPRINT_GUARD_BASE==0)!

[2020.05.11-22.33.10:443][ 5]LogWindows:Error: === Critical error: ===
[2020.05.11-22.33.10:443][ 5]LogWindows:Error:
[2020.05.11-22.33.10:443][ 5]LogWindows:Error: Fatal error!
[2020.05.11-22.33.10:443][ 5]LogWindows:Error:
[2020.05.11-22.33.10:443][ 5]LogWindows:Error: Unhandled Exception: EXCEPTION_ACCESS_VIOLATION reading address 0x00000000
[2020.05.11-22.33.10:443][ 5]LogWindows:Error:
[2020.05.11-22.33.10:443][ 5]LogWindows:Error: !0x0000000000000000
[2020.05.11-22.33.10:443][ 5]LogWindows:Error:
[2020.05.11-22.33.10:448][ 5]LogExit: Executing StaticShutdownAfterError
[2020.05.11-22.33.10:940][ 5]LogWindows: FPlatformMisc::RequestExit(1)
[2020.05.11-22.33.10:940][ 5]Log file closed, 05/12/20 00:33:10

[Ignasi]

Hey there,

Please remember to send us the crash reports through the crash report tool when prompted. Servers usually do this automatically so we’re able to collect this information this way.
We’re working on a number of crash fixes for servers which we aim to release in an upcoming hotfix.

[Ritual]

Hi! pls let me know if u want me to send my servers crash to u by pm.

[Toolguy]

Not sure if everybody saw the post, but a hotfix for the server stability has been released:

PC Hotfix (13.05.2020) - Server stability fixes, follower fixes and more

Greetings, Exiles! We’re releasing a new hotfix addressing some of the most reported issues after our latest update. In particular, we’re focusing our attention on some server crashing issues that have been reported over the weekend, as well as a few problems with followers where they would die out of falling damage, or follow too close. We’ve also sneaked in an exploit fix and a visual fix to an issue that would cause nearby entities to move as if they were stuttering. [Wot] Thanks for your…

[NetRaven]

Still getting random crashes.
Private Server.
Many Mods.
Crashed at 8:06pm PST and again this now at 9:26pm PST.

Here are the two crash reports. It would be REALLY helpful if there could be some kind of error code instead of just 0x0000000000000.

And this last one:

[NetRaven]

Oh… and Thralls are still acting REALLY weird. I set them down to guard a spot, and they wander aimlessly for a good 20 seconds, and either disappear from view, or fall into the world. I had to retrieve one from a spider cave that happened to be under our town.