Frost giant is gone after I spent 12 and a half hours getting the horn of the north

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Online official servers

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Bug

Server type: [ Select one: PvP | PvE-Conflict | PvE ]

Pve conflict

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America

Hardware: [ Please specify what model of Xbox you’re using ]


Xbox one

Bug Description:

A clear and concise description of what the bug is.

Spent over 12 hours trying to get the horn of the north finally got the heart of the north placed a giant went back to base had a bunch of thralls in the wheel of pain put a bunch of scorpion egg sacs in the compost they turned into scorpion hatchlings I put them in the armored Animal pen placed my horse on top of my base decided to call it a night and log out went to sleep woke up frost giant is gone Horse is gone scorpions are back to egg sacs and inside of my inventory thralls are back on the thrallwheel not tamed and not placed all of the items that I had put in my chest are now back in my inventory I am no longer inside of my base but on the ground outside of my base this horn has a ridiculous drop rate and the chest has a extremely long respawn rate I had leveled my frost giant up to level six on the way back to base and to log in when I woke up and see my frost giant gone my horse is across the map where I had put him on guard hours before, I had made sure to place him on guard at my base so I have no idea why he’s gone or why my frost giant has miraculously disappeared but after spending 12 and a half hours in game trying to get the horn of the north I’m very discouraged and frankly pissed off as I had lost a lot of valuable items dying in the midst of finally getting this frost giant and for the frost giant to be gone it’s as if all my efforts were in vein… I’ve spent the past hour trying to figure out how to get someone from support to help me find my frost giant as that was my ONLY goal yesterday and this website is RIDICULOUSLY difficult to navigate


Steps to Reproduce:

Please provide a step-by-step process of how the bug can be reproduced. Please be as detailed as possible; the more details, the easier it will be for us to find and fix the bug:

  1. Get the frost giant horn after server restart
    2.place the frost giant and level up to 6 on the way back to base then place the giant on top of your base on stand guard next to your horse
    3.move thralls from wheel to bench’s
    4.adjust armor on thralls
  2. Move and place fighter pet and logout and presto all your 12 and a half hours disappear in the blink of an eye

Hello, thank you for reaching out about this problem. We’re really sorry that your follower has disappeared suddenly. We’ve sent the information to our team for them to check it out and work on a fix.

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