# Frozzen account after a 1 moth payment

**URL:** <https://forums.funcom.com/t/frozzen-account-after-a-1-moth-payment/56866>\
**Category:** Support\
**Created:** [March 7, 2019, 5:28pm UTC](https://forums.funcom.com/t/frozzen-account-after-a-1-moth-payment/56866 "2019-03-07T17:28:38Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Nixs4288](https://avatars.discourse-cdn.com/v4/letter/n/bbce88/32.png) [@Nixs4288](https://forums.funcom.com/u/Nixs4288)\
**Post date:** [March 7, 2019, 5:28pm UTC](https://forums.funcom.com/t/frozzen-account-after-a-1-moth-payment/56866/1 "2019-03-07T17:28:39Z")

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I just made a payment on my anarchy online account after not playing for 9 years and the account is still blocked and I put 2 ticket in and no response #1104830 and #1105008 plz get back to me asap

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**Author:** ![Rooibos](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/rooibos/32/66_2.png) [@Rooibos](https://forums.funcom.com/u/Rooibos)\
**Post date:** [March 7, 2019, 5:29pm UTC](https://forums.funcom.com/t/frozzen-account-after-a-1-moth-payment/56866/2 "2019-03-07T17:29:02Z")

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Closed on March 7, 2019, 5:29pm UTC

Support can not help you with any account or billing issues over the forums.

Please visit us at [https://www.funcom.com/help](https://www.funcom.com/help) and submit an email support ticket, if you haven’t already. Our support team is working to answer everyone’s requests as quickly as they can. Your patience in this matter is greatly appreciated.