# Funcom Live Dis-Service **URL:** \ **Category:** PC Bug Reports\ **Tags:** steam, bug\ **Created:** [April 24, 2022, 6:24pm UTC](https://forums.funcom.com/t/funcom-live-dis-service/192324 "2022-04-24T18:24:30Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![IPL\_Victim](https://avatars.discourse-cdn.com/v4/letter/i/dc4da7/32.png) [@IPL\_Victim](https://forums.funcom.com/u/IPL_Victim)\ **Post date:** [April 24, 2022, 6:24pm UTC](https://forums.funcom.com/t/funcom-live-dis-service/192324/1 "2022-04-24T18:24:30Z")
Game mode: Main Menu Type of issue: Funcom Live Service Server type: Main Menu Region: [my computer] Mods?: Yes | irrelevant issue is at main menu Edition: Steam * * * ## Bug Description: A clear and concise description of what the bug is. Funcom live service fails to allow the player to play the game * * * ## Installed Mods: If you answered ‘Yes’ to using mods, please list all your active mods. Otherwise, skip or delete this section. Irrelevant as unable to connect to any server * * * ## Steps to Reproduce: Please provide a step-by-step process of how the bug can be reproduced. Please be as detailed as possible; the more details, the easier it will be for us to find and fix the bug: 1. Step 1 launch with launcher 2. Step 2 watch as game fails to connect to function live service 3. Step 3 retry, fail. reboot, retry, fail. 4. search for solution, see it is an ongoing issue since inflicted on users with an resolution of ‘it isn’t our fault that we rely on third party services that don’t always work’ 5. post this bug report in the vain hope that it will be the straw that encourages the ‘service’ removal since it blocks users from playing. ---
**Author:** ![Dana](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/dana/32/79217_2.png) [@Dana](https://forums.funcom.com/u/Dana)\ **Post date:** [April 25, 2022, 7:18am UTC](https://forums.funcom.com/t/funcom-live-dis-service/192324/2 "2022-04-25T07:18:51Z")
Hi @IPL_Victim Are you still experiencing this issue? In the meantime, we’ve passed this over to the rest of the team for further investigation. ---
**Author:** ![IPL\_Victim](https://avatars.discourse-cdn.com/v4/letter/i/dc4da7/32.png) [@IPL\_Victim](https://forums.funcom.com/u/IPL_Victim)\ **Post date:** [April 25, 2022, 9:39pm UTC](https://forums.funcom.com/t/funcom-live-dis-service/192324/3 "2022-04-25T21:39:16Z")
Thank you for the reply Dana. I was eventually able to log in a few hours later. ---
**Author:** ![rolee9309](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/rolee9309/32/72258_2.png) [@rolee9309](https://forums.funcom.com/u/rolee9309)\ **Post date:** [April 26, 2022, 6:12am UTC](https://forums.funcom.com/t/funcom-live-dis-service/192324/4 "2022-04-26T06:12:02Z")
Hi @Dana ! _Probably_ connected to this problem, so I don’t open a new thread for now, but: In singleplayer mode, if I set steam offline (and changed nothing else), then start the game, I can not play because CE says: ‘Failed to login.’ I know, I did not even want to login anywhere, that’s the point of offline, but still. It is present for 3 days, before that, everything worked fine. ---
**Author:** ![Dana](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/dana/32/79217_2.png) [@Dana](https://forums.funcom.com/u/Dana)\ **Post date:** [April 26, 2022, 7:31am UTC](https://forums.funcom.com/t/funcom-live-dis-service/192324/5 "2022-04-26T07:31:43Z")
Thank you for bringing this to our attention. You should be able to close that message and start a single player mode game with no issues. Is that the case for you or are you unable to go pass that message? ---
**Author:** ![rolee9309](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/rolee9309/32/72258_2.png) [@rolee9309](https://forums.funcom.com/u/rolee9309)\ **Post date:** [April 26, 2022, 9:21am UTC](https://forums.funcom.com/t/funcom-live-dis-service/192324/6 "2022-04-26T09:21:03Z")
Yepp, at start when the main menu appears, the message appears too. I close it, click to play and the message pops up again. Will make screenshots if you want to (when I go home from work 😆 ) ---
**Author:** ![rolee9309](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/rolee9309/32/72258_2.png) [@rolee9309](https://forums.funcom.com/u/rolee9309)\ **Post date:** [April 26, 2022, 6:39pm UTC](https://forums.funcom.com/t/funcom-live-dis-service/192324/7 "2022-04-26T18:39:58Z")
Well, well, who would’ve guessed… It is possible to play in offline mode now somehow 🤔 When I could not play in offline mode, the DLCs I do not own were shown in the main screen, now they are gone too. ---
**Author:** ![system](https://global.discourse-cdn.com/funcom/original/1X/8d85ca8a66fb78fa7574e255b50aa722d634177b.png) [@system](https://forums.funcom.com/u/system)\ **Post date:** [May 10, 2022, 6:40pm UTC](https://forums.funcom.com/t/funcom-live-dis-service/192324/8 "2022-05-10T18:40:02Z")
This topic was automatically closed 14 days after the last reply. New replies are no longer allowed.