# Funcom Points charge but still no points

**URL:** <https://forums.funcom.com/t/funcom-points-charge-but-still-no-points/189683>\
**Category:** Support\
**Created:** [March 5, 2022, 5:32pm UTC](https://forums.funcom.com/t/funcom-points-charge-but-still-no-points/189683 "2022-03-05T17:32:41Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Foestar1](https://avatars.discourse-cdn.com/v4/letter/f/b487fb/32.png) [@Foestar1](https://forums.funcom.com/u/Foestar1)\
**Post date:** [March 5, 2022, 5:32pm UTC](https://forums.funcom.com/t/funcom-points-charge-but-still-no-points/189683/1 "2022-03-05T17:32:41Z")

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I purchased the funcom points 2 times, first the $20 package then the $5 package and only received the points from the second purchase. I read that this can take some time even possibly between 7-9 business days. I’m on day 8, still not seeing anything.

Created this post to see if I can get my points pushed through.

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**Author:** ![Foestar1](https://avatars.discourse-cdn.com/v4/letter/f/b487fb/32.png) [@Foestar1](https://forums.funcom.com/u/Foestar1)\
**Post date:** [March 8, 2022, 5:11pm UTC](https://forums.funcom.com/t/funcom-points-charge-but-still-no-points/189683/2 "2022-03-08T17:11:35Z")

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So is there no support for this apparently? I still never got the points I purchased. I since have purchased a second time and this one went through, but I still don’t have the 2400 from the last purchase. It’s making me think it’s not worth spending money on these games.

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**Author:** ![system](https://global.discourse-cdn.com/funcom/original/1X/8d85ca8a66fb78fa7574e255b50aa722d634177b.png) [@system](https://forums.funcom.com/u/system)\
**Post date:** [March 15, 2022, 5:12pm UTC](https://forums.funcom.com/t/funcom-points-charge-but-still-no-points/189683/3 "2022-03-15T17:12:18Z")

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Closed on March 15, 2022, 5:12pm UTC

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