This has happened to me three times in a row now. The fastest it has been resolved was five days. This issue should really take priority. I have used both the ps store and bought directly through the game. It happens witj either mode of purchase.
They still haven’t added the coins to my account from the last time however, they did send me an email to rate their customer service and ask if i was satisfied with the resolution!:rofl: you haven’t resolved a damn thing!