I think that’s their problem. The minimal amount that they play their own game is likely limited to quick demos of their new content on their own local intranet.
This content needs to be tested under the same conditions and on the actual server hardware that the playerbase has to play on.
I’m sure Al’Merayah resets and T10 purges run buttery smooth on their in-house server with 1-2 people connected, and they haven’t the slightest clue how this actually plays out for us on Officials.
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