# FuncomID change trouble **URL:** \ **Category:** General Discussion\ **Created:** [June 4, 2024, 4:58pm UTC](https://forums.funcom.com/t/funcomid-change-trouble/257287 "2024-06-04T16:58:16Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![AtlasTheTitan](https://avatars.discourse-cdn.com/v4/letter/a/b9e5f3/32.png) [@AtlasTheTitan](https://forums.funcom.com/u/AtlasTheTitan)\ **Post date:** [June 4, 2024, 4:58pm UTC](https://forums.funcom.com/t/funcomid-change-trouble/257287/1 "2024-06-04T16:58:17Z")
Hello, bit of background; My account was suspended right around when the new rules were implemented, this earned me a 2 week ban, not permanent in nature. I’d like to change my FuncomID, but I was told that previous or active disciplany actions prevent this. Can anyone explain few thing to me: 1. How long is my account going to be flagged like this? 2. Why can’t I change my account name because of this, there should be internal documentation about bans and their reasons. So no real reason to not allow the FuncomID change, escpecially because my account was suspended for the bare minimum time and for very minor issue considering that the game is plagued by speedhackers and other type of exploiters. Thank you in advance, Atlas 🙂 ---
**Author:** ![Kikigirl](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/kikigirl/32/98987_2.png) [@Kikigirl](https://forums.funcom.com/u/Kikigirl)\ **Post date:** [June 4, 2024, 5:10pm UTC](https://forums.funcom.com/t/funcomid-change-trouble/257287/2 "2024-06-04T17:10:11Z")
Who told you that a FuncomID change is subject to prior disciplinary action? Your account is flagged indefinitely. It’s usually 3 strikes for permanent ban if the infraction is not serious enough to warrant a ban before that. ---
**Author:** ![AtlasTheTitan](https://avatars.discourse-cdn.com/v4/letter/a/b9e5f3/32.png) [@AtlasTheTitan](https://forums.funcom.com/u/AtlasTheTitan)\ **Post date:** [June 4, 2024, 5:47pm UTC](https://forums.funcom.com/t/funcomid-change-trouble/257287/3 "2024-06-04T17:47:13Z")
I requested change for my FuncomID throught the in-game menus (Conan exiles), and via email i had an interaction with them, the response was: "Yog (Funcom) Jun 4, 2024, 04:57 EDT Greetings Exile, We understand you would like us to change your Funcom ID. However, at this moment, I can’t proceed with the change as your ID is locked from changes due to previous or active disciplinary actions. Please note the only exceptions in this scenario would be if your current ID displays sensitive or personal information. We appreciate your understanding on this matter. Kind regards, Funcom Customer Support " ---
**Author:** ![AtlasTheTitan](https://avatars.discourse-cdn.com/v4/letter/a/b9e5f3/32.png) [@AtlasTheTitan](https://forums.funcom.com/u/AtlasTheTitan)\ **Post date:** [June 4, 2024, 5:50pm UTC](https://forums.funcom.com/t/funcomid-change-trouble/257287/4 "2024-06-04T17:50:06Z")
After this I tried to ask how long does that affect and I was directed to ban appeal, and I couldn’t get a straight answer there. Seemed to me that they thought that my account is currently suspended: "Conan Exiles Team (Funcom) Jun 4, 2024, 12:07 EDT Thank you for your reply. It would be a pleasure to assist you, however since your account has already been suspended, we’re no longer able to assist you with a Funcom ID change. We hope you understand and we wish you a great day!" ---
**Author:** ![CodeMage](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/codemage/32/13564_2.png) [@CodeMage](https://forums.funcom.com/u/CodeMage)\ **Post date:** [June 4, 2024, 6:12pm UTC](https://forums.funcom.com/t/funcomid-change-trouble/257287/5 "2024-06-04T18:12:55Z")
Disclaimer: I don’t work for or with Funcom. I’m just another player trying to help. > [@AtlasTheTitan](#): > > My account was suspended right around when the new rules were implemented, this earned me a 2 week ban, not permanent in nature. Did you get that in writing? Specifically, do you have any written proof that it was a 2 week ban? If you did, then you can go to Zendesk and submit a “ban appeal” ticket, in which you can explain that your account seems to be ban permanently but you were told that it was only for 2 weeks. Maybe that will get your account reinstated and then you can proceed with the FuncomID change. ---
**Author:** ![Kikigirl](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/kikigirl/32/98987_2.png) [@Kikigirl](https://forums.funcom.com/u/Kikigirl)\ **Post date:** [June 4, 2024, 6:18pm UTC](https://forums.funcom.com/t/funcomid-change-trouble/257287/6 "2024-06-04T18:18:52Z")
This is quite interesting. Ok so I was always under the impression that FuncomID changes were only granted based on reasonable requests; so this kinda supports that. But what they seem to be implying is that if there’s been no action taken on your account that you can change your FuncomID for any reason. It also tells me that their own internal policies require that static ID and changing, for good reasons, might be a pain to accomplish in their databases. ---
**Author:** ![Kikigirl](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/kikigirl/32/98987_2.png) [@Kikigirl](https://forums.funcom.com/u/Kikigirl)\ **Post date:** [June 4, 2024, 6:20pm UTC](https://forums.funcom.com/t/funcomid-change-trouble/257287/7 "2024-06-04T18:20:01Z")
I would definitely try this. Otherwise, what is the reason you’re requesting a FuncomID change @AtlasTheTitan ? ---
**Author:** ![Hansel](https://avatars.discourse-cdn.com/v4/letter/h/6bbea6/32.png) [@Hansel](https://forums.funcom.com/u/Hansel)\ **Post date:** [June 4, 2024, 6:28pm UTC](https://forums.funcom.com/t/funcomid-change-trouble/257287/8 "2024-06-04T18:28:29Z")
it also probably means, that changing the ID will effectively remove any previous strikes you might have. ---
**Author:** ![Hansel](https://avatars.discourse-cdn.com/v4/letter/h/6bbea6/32.png) [@Hansel](https://forums.funcom.com/u/Hansel)\ **Post date:** [June 4, 2024, 6:30pm UTC](https://forums.funcom.com/t/funcomid-change-trouble/257287/9 "2024-06-04T18:30:10Z")
> [@AtlasTheTitan](#): > > It would be a pleasure to assist you, however since your account has already been suspended, we’re no longer able to assist you with a Funcom ID change. i htink they refer to the suspension you got , a permanent suspension is a ban, and that does not seen to be your case , they used Suspension not ban. ---
**Author:** ![AtlasTheTitan](https://avatars.discourse-cdn.com/v4/letter/a/b9e5f3/32.png) [@AtlasTheTitan](https://forums.funcom.com/u/AtlasTheTitan)\ **Post date:** [June 4, 2024, 6:34pm UTC](https://forums.funcom.com/t/funcomid-change-trouble/257287/10 "2024-06-04T18:34:51Z")
I don’t really have a heavy reason for it, other than I want it to be more separate from my SteamID, because the name was directly pulled from steam profile. ---
**Author:** ![AtlasTheTitan](https://avatars.discourse-cdn.com/v4/letter/a/b9e5f3/32.png) [@AtlasTheTitan](https://forums.funcom.com/u/AtlasTheTitan)\ **Post date:** [June 4, 2024, 6:38pm UTC](https://forums.funcom.com/t/funcomid-change-trouble/257287/11 "2024-06-04T18:38:16Z")
It was very long time ago, I don’t think I have documentation of it, but it would stand to reason that they themselves have documentation as it is referenced as the reason. I have send an email full of questions regarding this so I can better understand this, but their answers ar vague at best. I can’t get any specifics. ---
**Author:** ![AtlasTheTitan](https://avatars.discourse-cdn.com/v4/letter/a/b9e5f3/32.png) [@AtlasTheTitan](https://forums.funcom.com/u/AtlasTheTitan)\ **Post date:** [June 4, 2024, 6:41pm UTC](https://forums.funcom.com/t/funcomid-change-trouble/257287/12 "2024-06-04T18:41:07Z")
That would effectively make the #numbers pointless in the ID, because to my understanding they are there in case of same or similar names. All I was asking to change the name part of the ID, example: Conan#99999 → Atlas#99999. ---
**Author:** ![Hansel](https://avatars.discourse-cdn.com/v4/letter/h/6bbea6/32.png) [@Hansel](https://forums.funcom.com/u/Hansel)\ **Post date:** [June 4, 2024, 6:42pm UTC](https://forums.funcom.com/t/funcomid-change-trouble/257287/13 "2024-06-04T18:42:00Z")
i truly dont know, just guessing, really, sorry i could not be of more assitance. ---
**Author:** ![AtlasTheTitan](https://avatars.discourse-cdn.com/v4/letter/a/b9e5f3/32.png) [@AtlasTheTitan](https://forums.funcom.com/u/AtlasTheTitan)\ **Post date:** [June 4, 2024, 6:43pm UTC](https://forums.funcom.com/t/funcomid-change-trouble/257287/14 "2024-06-04T18:43:16Z")
Aye, but thank you for your input. 🙂 ---
**Author:** ![CodeMage](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/codemage/32/13564_2.png) [@CodeMage](https://forums.funcom.com/u/CodeMage)\ **Post date:** [June 4, 2024, 7:05pm UTC](https://forums.funcom.com/t/funcomid-change-trouble/257287/15 "2024-06-04T19:05:42Z")
> [@AtlasTheTitan](#): > > I have send an email full of questions regarding this so I can better understand this, but their answers ar vague at best. I can’t get any specifics. Try opening a Zendesk ticket for a ban appeal. Include as much info as you can. Maybe that will lead to a solution. ---
**Author:** ![Narelle](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/narelle/32/45919_2.png) [@Narelle](https://forums.funcom.com/u/Narelle)\ **Post date:** [June 4, 2024, 7:10pm UTC](https://forums.funcom.com/t/funcomid-change-trouble/257287/16 "2024-06-04T19:10:59Z")
> [@Kikigirl](#): > > But what they seem to be implying is that if there’s been no action taken on your account that you can change your FuncomID for any reason. I am pretty sure I read somewhere that they allow for it to be changed once unless there is a valid reason. ---
**Author:** ![Kikigirl](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/kikigirl/32/98987_2.png) [@Kikigirl](https://forums.funcom.com/u/Kikigirl)\ **Post date:** [June 4, 2024, 7:17pm UTC](https://forums.funcom.com/t/funcomid-change-trouble/257287/17 "2024-06-04T19:17:54Z")
Yes I believe you’re correct. ---
**Author:** ![Kikigirl](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/kikigirl/32/98987_2.png) [@Kikigirl](https://forums.funcom.com/u/Kikigirl)\ **Post date:** [June 4, 2024, 7:21pm UTC](https://forums.funcom.com/t/funcomid-change-trouble/257287/18 "2024-06-04T19:21:04Z")
Ya that’s the unfortunate thing about Steam accounts to Funcom/Conan accounts. It doesn’t warn you. I have many alts so I’ve had to make sure each time to change my steam name to what I wanted the FuncomID to be upon purchase. If you have no reason to continue with that account an alt is an option if all else fails. You can get a key cheap cheap. ---
**Author:** ![Taemien](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/taemien/32/2688_2.png) [@Taemien](https://forums.funcom.com/u/Taemien)\ **Post date:** [June 4, 2024, 8:24pm UTC](https://forums.funcom.com/t/funcomid-change-trouble/257287/19 "2024-06-04T20:24:56Z")
> [@AtlasTheTitan](#): > > Please note the only exceptions in this scenario would be if your current ID displays sensitive or personal information. There’s your way. Just say that the FuncomID contains an email address. ---
**Author:** ![KorgFoehammer](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/korgfoehammer/32/118883_2.png) [@KorgFoehammer](https://forums.funcom.com/u/KorgFoehammer)\ **Post date:** [June 4, 2024, 8:28pm UTC](https://forums.funcom.com/t/funcomid-change-trouble/257287/20 "2024-06-04T20:28:00Z")
Imagine that, you cant change your ID because you are subject to a disciplinary measure that is tied to such ID. Who would’ve thunk ? [Next page](https://forums.funcom.com/t/funcomid-change-trouble/257287.md?page=2)