Game crash and can no longer join server

Basic Info:

Platform: Xbox One
Issue Type: Crash
Game Mode: Online Official
Server Type: PvE
Map: Isle of Siptah
Server Name: 2131

Bug Description:

I was going near another players base which is a good size and my game stopped working and made a buzzing sound when it froze. Now when loading in the game completely stops responding and goes back to the main Xbox Home Screen and have to start game all over again. But it still just keeps repeating over and over. Can not play or even get into server at all

Bug Reproduction:

Same as I wrote above… game froze near someone’s base then it won’t let me into server anymore. No error message . Game just shuts down been doing it for about 20 hours now. This is on my other account. Username is RealRoofer1168

1 Like

@Community can you help our Friend here. Thanks in advance. @CrypticWizdom72 hopefully they can guide you in the right direction.

Greetings Exile,

Thank you for reaching out to us. In this case, it could be the base affecting the server performance.
Please follow the stated in the Official servers guidelines to submit a ticket. Make sure to select “Report a player” and include a picture of the location so our team can investigate it.

You can read the full version of the Guidelines here: