Game crashes on DX9

Secret World Legends Support
1

The game runs perfectly well on DX9 except when I try to enter certain areas (Transylvania part in the Tutorial, Firestation in the Kingsmouth, Hotel in Savage Coast, whole London). Then it crashes with the following errors in the CrashLog:

Access Violation (0xC0000005) in C:\Program Files (x86)\Steam\steamapps\common\Secret World Legends\SecretWorldLegends.exe
Access violation writing to memory location 0x00000040.
(Followed by a bunch of Scaleform errors.)
For the full CrashLog follow this link: https://pastebin.com/HPzYUZuB

The ClientLog, right before the Scaleform errors has this:
[2018-09-12 19:27:02Z #5729] [ID:0] ERROR: Cheetah - address:0xF45A5560 hr:0x8876086C code:D3DERR_INVALIDCALL desc:Invalid call[0x00469673]

For the full ClientLog follow this link: https://pastebin.com/vrSMi7CW

The game runs perfectly well, albeit a bit laggy on DX11 - no crashes at all there.

2

Changing between Dx9 and Dx11, as well as changing between Fullscreen and Windowed mode have been known to run with varying degree of success, depending on your machine.

3

I know that, however the crashing has been consistent on DX9. That’s why I provided both the crash and client logs - to pinpoint the exact cause and find the solution.
Contacted FC Support as well, but haven’t received an answer yet.

4

Thank you for contacting us at help.funcom.com/. We can work with you to get some more specifics about your PC and this might help us identify a problem. We are a bit backed up due to our offices being closed this weekend from hurricane Florence. Thank you for your patience. We will reply to your email as soon as possible.