# Game crashes when opening mail **URL:** \ **Category:** Support\ **Created:** [July 17, 2024, 10:29am UTC](https://forums.funcom.com/t/game-crashes-when-opening-mail/258871 "2024-07-17T10:29:15Z")\ **Posts on this page:** 11\ **Page:** 1
**Author:** ![FKNoCRASH](https://avatars.discourse-cdn.com/v4/letter/f/bbce88/32.png) [@FKNoCRASH](https://forums.funcom.com/u/FKNoCRASH)\ **Post date:** [July 17, 2024, 10:29am UTC](https://forums.funcom.com/t/game-crashes-when-opening-mail/258871/1 "2024-07-17T10:29:15Z")
Any suggestions to fix? it hangs forever whenever i open store/ mail ---
**Author:** ![Aeryl](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/aeryl/32/129897_2.png) [@Aeryl](https://forums.funcom.com/u/Aeryl)\ **Post date:** [July 17, 2024, 10:51am UTC](https://forums.funcom.com/t/game-crashes-when-opening-mail/258871/2 "2024-07-17T10:51:17Z")
Simple. Delete your old mail. ---
**Author:** ![FKNoCRASH](https://avatars.discourse-cdn.com/v4/letter/f/bbce88/32.png) [@FKNoCRASH](https://forums.funcom.com/u/FKNoCRASH)\ **Post date:** [July 17, 2024, 11:07am UTC](https://forums.funcom.com/t/game-crashes-when-opening-mail/258871/3 "2024-07-17T11:07:52Z")
It wont let me open my mail long enough to delete anything ---
**Author:** ![Polin](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/polin/32/135169_2.png) [@Polin](https://forums.funcom.com/u/Polin)\ **Post date:** [July 17, 2024, 3:03pm UTC](https://forums.funcom.com/t/game-crashes-when-opening-mail/258871/4 "2024-07-17T15:03:49Z")
Wait for it to unfreeze, don’t close the game. Delete mail ---
**Author:** ![Rosellss](https://avatars.discourse-cdn.com/v4/letter/r/cdc98d/32.png) [@Rosellss](https://forums.funcom.com/u/Rosellss)\ **Post date:** [July 17, 2024, 4:50pm UTC](https://forums.funcom.com/t/game-crashes-when-opening-mail/258871/5 "2024-07-17T16:50:09Z")
Pues ami no ---
**Author:** ![FKNoCRASH](https://avatars.discourse-cdn.com/v4/letter/f/bbce88/32.png) [@FKNoCRASH](https://forums.funcom.com/u/FKNoCRASH)\ **Post date:** [July 21, 2024, 12:07am UTC](https://forums.funcom.com/t/game-crashes-when-opening-mail/258871/6 "2024-07-21T00:07:48Z")
It doesnt seem to unfreeze ---
**Author:** ![Polin](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/polin/32/135169_2.png) [@Polin](https://forums.funcom.com/u/Polin)\ **Post date:** [July 21, 2024, 12:25am UTC](https://forums.funcom.com/t/game-crashes-when-opening-mail/258871/7 "2024-07-21T00:25:26Z")
Hmm, how long have you waited? try typing /reloadui in chat before opening mail / auction house. I think there was a mod meant to prevent crashing from extra long FL maybe that could also help here? I don’t use it and dont have a link myself unfortunately ---
**Author:** ![FKNoCRASH](https://avatars.discourse-cdn.com/v4/letter/f/bbce88/32.png) [@FKNoCRASH](https://forums.funcom.com/u/FKNoCRASH)\ **Post date:** [July 21, 2024, 12:27am UTC](https://forums.funcom.com/t/game-crashes-when-opening-mail/258871/8 "2024-07-21T00:27:03Z")
What is extra long FL? Also thank you, I will try ---
**Author:** ![rephaim](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/rephaim/32/332_2.png) [@rephaim](https://forums.funcom.com/u/rephaim)\ **Post date:** [July 21, 2024, 7:02am UTC](https://forums.funcom.com/t/game-crashes-when-opening-mail/258871/9 "2024-07-21T07:02:22Z")
Friend List ---
**Author:** ![Rizzle](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/rizzle/32/52524_2.png) [@Rizzle](https://forums.funcom.com/u/Rizzle)\ **Post date:** [July 21, 2024, 9:29am UTC](https://forums.funcom.com/t/game-crashes-when-opening-mail/258871/10 "2024-07-21T09:29:30Z")
Some time ago the game would lock the entire PC up, not just a crash or ctd or where you could end via task manager but a complete lockup of the PC when you opened your friends list or your cabal management window. It would happen to people who had large amounts of friends or in large cabals - it seemed to attempt to refresh multiple times causing a crash. There is a fix for that in this forum. Can be found here at around post 15. > [@Pulling up Friends/Cabal List freezes game](https://forums.funcom.com/t/pulling-up-friends-cabal-list-freezes-game/53578/15): > > I’m pretty sure the chance of it happening does correlate to the number of people in your cabal and/or on your friend list. Normally when you open the friend list window, the game interface draws a table that shows all your friends or cabal members which takes some time on slower PCs or if you have hundreds of cabal members (Agnitio for example has ~500 members). Normally when someone goes online or offline or his/her status changes in someway, the server sends a notification about it to the gam… ---
**Author:** ![FKNoCRASH](https://avatars.discourse-cdn.com/v4/letter/f/bbce88/32.png) [@FKNoCRASH](https://forums.funcom.com/u/FKNoCRASH)\ **Post date:** [July 22, 2024, 5:09pm UTC](https://forums.funcom.com/t/game-crashes-when-opening-mail/258871/11 "2024-07-22T17:09:04Z")
bump