# Game crashing during the enter hell sequence

**URL:** <https://forums.funcom.com/t/game-crashing-during-the-enter-hell-sequence/208636>\
**Category:** Metal: Hellsinger\
**Tags:** bug\
**Created:** [September 30, 2022, 5:40pm UTC](https://forums.funcom.com/t/game-crashing-during-the-enter-hell-sequence/208636 "2022-09-30T17:40:26Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![Caroll](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/caroll/32/128898_2.png) [@Caroll](https://forums.funcom.com/u/Caroll)\
**Post date:** [October 3, 2022, 11:23am UTC](https://forums.funcom.com/t/game-crashing-during-the-enter-hell-sequence/208636/2 "2022-10-03T11:23:25Z")

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Greetings from Hell! And welcome to our forum.

Thank you for your report. Please check the following workaround:

> [@Game Crashes When Trying To Start Incaustis](https://forums.funcom.com/t/game-crashes-when-trying-to-start-incaustis/205898/9):
>
> Thanks for letting us know. We’ll keep this thread open to help other players that might face the issue. In the meantime, another workaround we can suggest that might help is to play in Offline mode.

We appreciate your patience while we review your case.

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