Game crushes once I try deliver my slave to the Wheel

Caroll · 2022-03-30T09:23:52.001Z

Hey,

This issue is still under investigation.

Keep an eye out for it on future patch notes.

Alassar · 2022-03-30T09:31:25.358Z

Ok. I try to find something too. For now I removed the saves and config. and startet the game again. Old files are zipped.

Also, it may be important, I’ve never had that crush if I have no named slaves like Tugra.
So, I catch one named. Then boil him in the wheel. Then I catch another one with the named slave with me. I drug a new one and some times the game crushes. If I find more, I’ll let you know.

Alassar · 2022-04-02T09:00:01.070Z

Hello. A little update about the Crush. Now it crushes if the game is Idle for some time. 30 min - 2-3hrs

It does not drop you to desktop. Just hanging up and no response.

Caroll · 2022-04-04T08:36:28.162Z

Greetings,

We’re sorry to hear! In this case, we strongly recommend you try Steam’s option to “Verify files” and if that doesn’t work, uninstall the game completely and download it again. It could be missing a file or have a corrupted one.

We hope this helps!

Alassar · 2022-04-04T12:48:36.053Z

Hello. Not helped at all((

Alassar · 2022-06-25T07:28:42.585Z

Hello Mayra!

I got a message about the new grand update. I wish you luck with the launch.

I just want to remind that the Crash issue remains. Can I hope that that Crash bug will be fixed?

Caroll · 2022-06-27T14:52:53.140Z

Greetings!

Thank you for the good luck! Since we reworked the building system there’s a high chance that the work done by now will fix it. However, since you’re experiencing the issue on Singleplayer, we can’t completely rule out that something might be happening to your saved file.

If you have the Testlive product installed you’ll be able to test your saved file once we release the update there.

Let’s hope for the best, and if the issue still persists in Testlive make sure to poke me and we can request a new investigation.

Alassar · 2022-09-11T08:59:53.517Z

Dear fellows, this bug I experience over three years. It’s hardly related to new systems.

Let us talk about what should I provide to solve this Issue. In my last Threat I provided logs, settings, some other info. And nothing changed. The Issue still remains. I understand that the Team did their best to releace new grant update. But I still need the solution.

Let us begin the solving again?

Xevyr · 2022-09-12T04:32:07.813Z

Random question.
Is your PC power profile set to High Performance?
If not then please change it to that and see if it continues freezing.
(simple way to get there, copy this: Control Panel\All Control Panel Items\Power Options and paste it in the navigation bar of any random file explorer window like so then hit enter)

image738×149 10.6 KB

Alassar · 2022-09-12T10:02:59.395Z

Let’s try

Alassar · 2022-09-13T13:50:10.253Z

Worked once. Need more tests

Xevyr · 2022-09-13T17:39:15.388Z

Nice!
If it happens again, could you please include a dxdiag and a sysinfo export?
There’s another user on the forums having a similar problem and they posted these files too, this way we can compare and see if you have anything similar in your computers.

Here’s the steps to doing that:

Press the combination Win+R to bring up the Run box
Type msinfo32 in the box and hit okay like so
In the window that appears click File and then export - give it a name and then save, it’s gonna take a while and act a bit “frozen” - that’s normal
Open the text file you just made, hit Ctrl+A to select all text, then Ctrl+C to copy
Go to pastebin.com and paste all the text in the New Paste box, down at the bottom give it a title like “sysinfo” and hit the Create new paste button. That will take you to a new page with your pasted text and you can just copy the link from the address bar of your browser and paste it here.

Repeat the same for DirectX, in step 2 instead of msinfo32 you type dxdiag in the box and instead of File and export, you simply hit the “Save all information” button on the bottom of the main window
Then repeat the steps with that file to get another pastebin link for that and just post those two links here.

Alassar · 2022-09-15T12:53:52.567Z

Hello Xevyr!

Looks it works. 3 tries successful.

Tell me how did you guess the reason? We all, with Funcom guys cracked our heads )))

Xevyr · 2022-09-15T13:37:37.727Z

Alassar:

Tell me how did you guess the reason? We all, with Funcom guys cracked our heads )))

I actually think it was just a coincidence and the game update fixed it

Alassar · 2022-09-16T11:29:34.761Z

Well, looks like Power mode works))

Alassar · 2022-09-17T23:05:09.829Z

Did not work(( the Issue with hanging up game client still remains

chappysan · 2022-09-17T23:30:35.811Z

Hi Mayra I am experiencing the same issue although most of the time I am on a horse has happened to me four times in the past two days

Xevyr · 2022-09-17T23:33:22.519Z

Could you guys try to do a clean driver reinstall and see if that helps, you can just follow this guide

Wagnardsoft – 15 Oct 20

DDU Guide / Tutorial

Display Driver Uninstaller (DDU) Tutorial/Guide By - /u/GhostMotley This tutorial was written for version V17.0.8.2, future versions may differ slightly. Please feel free to contact me via PM on Reddit if you think I should update the guide....

Alassar · 2022-09-22T11:34:31.961Z

I did total windows reinstall. did not work

Xevyr · 2022-09-22T15:38:05.527Z

You didn’t provide the system information files above so I can’t check, but do you happen to have a factory-overclocked GPU (a lot of them are nowdays).

Typically when nothing fixes these freezes and crashes, there’s a chance that your system is simply unstable a bit (one of the components is set to a slightly higher frequency than what the silicon chip can take at that voltage). I’ve seen a lot of cases where in a situation like that the computer is “picky” and only certain games crash, while others run fine. If that’s the case, getting the manufacturer’s GPU tweaking software and lowering it just a notch could fix that.