# Game Freezes randomly since 10/10

**URL:** <https://forums.funcom.com/t/game-freezes-randomly-since-10-10/39629>\
**Category:** PC Discussion\
**Created:** [October 11, 2018, 8:02am UTC](https://forums.funcom.com/t/game-freezes-randomly-since-10-10/39629 "2018-10-11T08:02:16Z")\
**Posts on this page:** 14\
**Page:** 1

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**Author:** ![Arizer\_FM](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/arizer_fm/32/3642_2.png) [@Arizer\_FM](https://forums.funcom.com/u/Arizer_FM)\
**Post date:** [October 11, 2018, 8:02am UTC](https://forums.funcom.com/t/game-freezes-randomly-since-10-10/39629/1 "2018-10-11T08:02:16Z")

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**Game mode:** [Enter game mode here: Online official  
**Type of issue:** Crash | Bug | Performance | Misc]  
**Server type** : PvE-Conflict  
**Region:** [EU]

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Game Freezes (40-60 sec)randomly mostly when loading new scenes.  
Video freezes solid, audio seems to stay on, no response from keyboard, pc itself does response / allows alt/tab, and game can be killed manually.  
Can crash (memory written error)but not always,  
as sometimes it is possible to just contineu after about 40 sec.

The freeze frequency was about 2- 10 mins

Not sure but is seemed that it onlly happened on one server, on one account.  
(just played on another account on another server, all was well)

noticed (checked really well)the gamedefault.ini was missing in steam sandbox /config  
rebooted, cleared caches and stuff, validated gamefiles.

With that file vanilla reloaded same error, i went to bed.

Please provide a step-by-step process of how the bug can be reproduced. The more details you provide us with the easier it will be for us to find and fix the bug:  
1.as above  
2.  
3.  
4.

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**Author:** ![Arizer\_FM](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/arizer_fm/32/3642_2.png) [@Arizer\_FM](https://forums.funcom.com/u/Arizer_FM)\
**Post date:** [October 12, 2018, 11:18am UTC](https://forums.funcom.com/t/game-freezes-randomly-since-10-10/39629/2 "2018-10-12T11:18:23Z")

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Played same server, same account, about same players (25) , a day later.

game keeps freezing, or “almost freezing”- it is usually when i run towards/in not yet cached enviroments.

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**Author:** ![Skinny](https://avatars.discourse-cdn.com/v4/letter/s/9f8e36/32.png) [@Skinny](https://forums.funcom.com/u/Skinny)\
**Post date:** [October 12, 2018, 11:29am UTC](https://forums.funcom.com/t/game-freezes-randomly-since-10-10/39629/3 "2018-10-12T11:29:54Z")

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The optimization for loading structures only made things worse, in line with most of the ‘fixes’ they do. I have timed the loading of my jungle base(while the server was running at max 30fps), pre patch it took about 30-45seconds to load, now with the ‘optimization’ it takes between 2min30sec and 3minutes to load my base…

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**Author:** ![Arizer\_FM](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/arizer_fm/32/3642_2.png) [@Arizer\_FM](https://forums.funcom.com/u/Arizer_FM)\
**Post date:** [October 12, 2018, 11:35am UTC](https://forums.funcom.com/t/game-freezes-randomly-since-10-10/39629/4 "2018-10-12T11:35:23Z")

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yes same 30, 40 sec ( as i live close same server) it always was @ login, common practice.

Now it’s way longer sometimes even minutes indeed.

I was about to say the experience would be me only as nobody seemed to respond.

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**Author:** ![Arizer\_FM](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/arizer_fm/32/3642_2.png) [@Arizer\_FM](https://forums.funcom.com/u/Arizer_FM)\
**Post date:** [October 12, 2018, 9:53pm UTC](https://forums.funcom.com/t/game-freezes-randomly-since-10-10/39629/5 "2018-10-12T21:53:20Z")

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This evening after the hotfix the lag became less,  
not perfect but normal for 20 players as i know.

I did not crash anymore.

Hotfix was logically unrelated, so dunno.

Still the logon loading takes 40+ sec.

But this report seems to be obsolete now.

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**Author:** ![ConanTheCook](https://avatars.discourse-cdn.com/v4/letter/c/c67d28/32.png) [@ConanTheCook](https://forums.funcom.com/u/ConanTheCook)\
**Post date:** [October 12, 2018, 11:44pm UTC](https://forums.funcom.com/t/game-freezes-randomly-since-10-10/39629/6 "2018-10-12T23:44:37Z")

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hi after any game is patched (for any game), it might help to run a defrag of that folder.  
(i think ssd’s wont need any defrag, but if you are playing from a regular drive, it could be worth defragging that folder)

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**Author:** ![Arizer\_FM](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/arizer_fm/32/3642_2.png) [@Arizer\_FM](https://forums.funcom.com/u/Arizer_FM)\
**Post date:** [October 13, 2018, 7:55am UTC](https://forums.funcom.com/t/game-freezes-randomly-since-10-10/39629/7 "2018-10-13T07:55:25Z")

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I run a dedicated pc for ce, all ssd.

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**Author:** ![Arizer\_FM](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/arizer_fm/32/3642_2.png) [@Arizer\_FM](https://forums.funcom.com/u/Arizer_FM)\
**Post date:** [October 13, 2018, 8:30am UTC](https://forums.funcom.com/t/game-freezes-randomly-since-10-10/39629/8 "2018-10-13T08:30:50Z")

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I see the same error posted,

> [@Screen freeze, instant death, false death-loot](https://forums.funcom.com/t/screen-freeze-instant-death-false-death-loot/39737):
>
> Game mode: [Online] Problem: [Crash | Bug] Region: [America] [On official pvp server 3812 I was about to build a structure around two pens I placed holding 5000 hardened bricks, 2000 steel reinforcement and 1000 shaped wood with other tools. I walked up to the armored pen and my interaction dot passed by the pen and my screen froze which has been an often Glitch the past month where if I go across over 20 interactive items the tv screen is frozen but I can here background music. So I clos…

I did not have it with the pen but with all.

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<div class="post-metadata">

**Author:** ![Tascha](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/tascha/32/19763_2.png) [@Tascha](https://forums.funcom.com/u/Tascha)\
**Post date:** [October 13, 2018, 9:19am UTC](https://forums.funcom.com/t/game-freezes-randomly-since-10-10/39629/9 "2018-10-13T09:19:09Z")

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We do have more performance improvements coming with one of the next patches.  
Just wanted to mention that quickly 🙂

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**Author:** ![Skinny](https://avatars.discourse-cdn.com/v4/letter/s/9f8e36/32.png) [@Skinny](https://forums.funcom.com/u/Skinny)\
**Post date:** [October 13, 2018, 10:01am UTC](https://forums.funcom.com/t/game-freezes-randomly-since-10-10/39629/10 "2018-10-13T10:01:05Z")

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People still use mechanical drives? 😉

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<div class="post-metadata">

**Author:** ![Arizer\_FM](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/arizer_fm/32/3642_2.png) [@Arizer\_FM](https://forums.funcom.com/u/Arizer_FM)\
**Post date:** [October 13, 2018, 4:46pm UTC](https://forums.funcom.com/t/game-freezes-randomly-since-10-10/39629/11 "2018-10-13T16:46:33Z")

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Ah perfect, good to know, ty.😀

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<div class="post-metadata">

**Author:** ![Arizer\_FM](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/arizer_fm/32/3642_2.png) [@Arizer\_FM](https://forums.funcom.com/u/Arizer_FM)\
**Post date:** [October 13, 2018, 4:55pm UTC](https://forums.funcom.com/t/game-freezes-randomly-since-10-10/39629/12 "2018-10-13T16:55:29Z")

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i have 2 in the nas i remember.

i will surely Jinxx myself now, those drives are truly tortured and still live somehow. 🤞

i was just about to say “ha yeah”

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<div class="post-metadata">

**Author:** ![Arizer\_FM](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/arizer_fm/32/3642_2.png) [@Arizer\_FM](https://forums.funcom.com/u/Arizer_FM)\
**Post date:** [October 13, 2018, 5:33pm UTC](https://forums.funcom.com/t/game-freezes-randomly-since-10-10/39629/13 "2018-10-13T17:33:42Z")

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As for the topic/report id expect it to be stable, so this may be closed.

i Myself follow the issue in the other above mentioned topic.

MOD MAY CLOSE this topic, thank you!

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**Author:** ![system](https://global.discourse-cdn.com/funcom/original/1X/8d85ca8a66fb78fa7574e255b50aa722d634177b.png) [@system](https://forums.funcom.com/u/system)\
**Post date:** [October 18, 2018, 8:07am UTC](https://forums.funcom.com/t/game-freezes-randomly-since-10-10/39629/14 "2018-10-18T08:07:36Z")

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Closed on October 18, 2018, 8:07am UTC

This topic was automatically closed after 7 days. New replies are no longer allowed.
