# Game Pass/Windows version Crashing with Fatal Error

**URL:** <https://forums.funcom.com/t/game-pass-windows-version-crashing-with-fatal-error/186817>\
**Category:** PC Bug Reports\
**Tags:** gamepass, feedback, patch, help, bug\
**Created:** [January 25, 2022, 12:04am UTC](https://forums.funcom.com/t/game-pass-windows-version-crashing-with-fatal-error/186817 "2022-01-25T00:04:15Z")\
**Posts on this page:** 4\
**Page:** 1

<div class="post-metadata">

**Author:** ![Zeussilver](https://avatars.discourse-cdn.com/v4/letter/z/a88e4f/32.png) [@Zeussilver](https://forums.funcom.com/u/Zeussilver)\
**Post date:** [January 25, 2022, 12:04am UTC](https://forums.funcom.com/t/game-pass-windows-version-crashing-with-fatal-error/186817/1 "2022-01-25T00:04:15Z")

</div>

Game mode: [SELECT ONE] Online official | Online private | Single-player | Co-op  
Type of issue: [SELECT ONE] Crash | Bug | Performance | Other  
Server type: [SELECT ONE] PvP | PvE-Conflict | PvE  
Region: [Please enter your server region]  
Mods?: [Are mods installed: Yes | No]  
Edition: [Select one: Steam | Microsoft Store | Game Pass | Epic Games Store]

* * *

Type of issue: Crash  
Server type: PvP | PvE-Conflict | PvE  
Region: EU  
Mods: No  
Edition: Game Pass

## Bug Description: The game starts and then crashes after a few seconds. I have reinstalled the game on different drives, free up space, instal/remove windows updates, and still getting crashes please help.

A clear and concise description of what the bug is.

* * *

## Installed Mods:

If you answered ‘Yes’ to using mods, please list all your active mods. Otherwise, skip or delete this section.

* * *

## Steps to Reproduce:

Please provide a step-by-step process of how the bug can be reproduced. Please be as detailed as possible; the more details, the easier it will be for us to find and fix the bug:

1. Step 1 - Start the either via Microsoft app, Xbox app or shortcut
2. Step 2 - let the game load
3. Step 3 - Crash occurs

---

<div class="post-metadata">

**Author:** ![Dana](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/dana/32/79217_2.png) [@Dana](https://forums.funcom.com/u/Dana)\
**Post date:** [January 26, 2022, 11:59am UTC](https://forums.funcom.com/t/game-pass-windows-version-crashing-with-fatal-error/186817/2 "2022-01-26T11:59:00Z")

</div>

Hi @Zeussilver

We are sorry to hear you are experiencing issues with launching the game.

One workaround is to make sure you install Conan Exiles on your C drive.  
We are also working on our next game update that will hopefully help resolve this issue once the game is updated.

Thank you for your patience and understanding.

---

<div class="post-metadata">

**Author:** ![Zeussilver](https://avatars.discourse-cdn.com/v4/letter/z/a88e4f/32.png) [@Zeussilver](https://forums.funcom.com/u/Zeussilver)\
**Post date:** [January 26, 2022, 1:26pm UTC](https://forums.funcom.com/t/game-pass-windows-version-crashing-with-fatal-error/186817/3 "2022-01-26T13:26:16Z")

</div>

Thanks for the response. I have almost have no space on my C drive so I will simply wait. Hopefully, ☺ the update comes soon enough

---

<div class="post-metadata">

**Author:** ![system](https://global.discourse-cdn.com/funcom/original/1X/8d85ca8a66fb78fa7574e255b50aa722d634177b.png) [@system](https://forums.funcom.com/u/system)\
**Post date:** [February 9, 2022, 1:26pm UTC](https://forums.funcom.com/t/game-pass-windows-version-crashing-with-fatal-error/186817/4 "2022-02-09T13:26:37Z")

</div>

Closed on February 9, 2022, 1:26pm UTC

This topic was automatically closed 14 days after the last reply. New replies are no longer allowed.