Game mode: [ Select one: (Online official | Online private | Single-player | Co-op)]
Type of issue: [ Select one: Crash | Bug | Performance | Other ]
Server type: [ Select one: PvP | PvE-Conflict | PvE ]
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Hardware: [ Please specify what model of PS4 or 5 you’re using ]
After starting the game, the active screen is the right side ad/promo on PS4. Only option is X to view the window content and square to access online Funcom forum or information. I cannot get out of that window to select pther option so play online is not an available to select.
Make the o button an option to get out of that window to start the game
Just start the game and at the screen where you have the option to play online, Coop, settings, exit, you will be stuck on the right side ad window and no way to get out of it.