Game won't let me interact at startup

Game mode: [Enter game mode here: (Online official)
Type of issue: [Enter one of the following: Bug]
Server type: [Enter one of the following: PvE]
Region: [USA - Just Friends]

Starting the game before any choosing of server, game startup plays, but my mouse keyboard won’t interact. It is the Windows pointer NOT the game pointer.
[Describe the bug here]

Please provide a step-by-step process of how the bug can be reproduced. The more details you provide us with the easier it will be for us to find and fix the bug:
1.Start game.
2.see beginning of cut scene.
3.Mouse and Keyboard do not interact with game.
4.Task Manager says Not responding.
5. Have to kill the .exe in Task Manager

Rebooted, checked game files (Steam Client)

Hey @DaFaDa

Welcome to our community.
Could you let us know your system specs to see if there might be an issue with that?

1 Like

Thanks so much. This just started after the patch, and it is not all the time.

Here’s the basics:

System Information report written at: 02/04/20 19:48:39
System Name: RKK-CI531G-01 [System Summary]
Item Value OS Name Microsoft Windows 10 Home Version 10.0.18362
Build 18362
Other OS Description Not Available
OS Manufacturer Microsoft Corporation System Name
Processor Intel® Core™ i5-2400 CPU @ 3.10GHz, 3101 Mhz, 4 Core(s), 4 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. 3602, 11/1/2012 SMBIOS Version 2.6
Embedded Controller Version 255.255
BIOS Mode Legacy
BaseBoard Manufacturer ASUSTeK Computer INC.
BaseBoard Product P8P67 PRO BaseBoard Version Rev 1.xx
Platform Role Desktop Secure Boot State
C:\WINDOWS System Directory
C:\WINDOWS\system32 Boot Device
Installed Physical Memory (RAM) 16.0 GB Total Physical Memory
16.0 GB Available Physical Memory
11.3 GB Total Virtual Memory
32.0 GB Available Virtual Memory
26.0 GB Page File Space
16.0 GB Page File C:\pagefile.sys
Kernel DMA Protection Off
Virtualization-based security Not enabled
Device Encryption Support Reasons for failed automatic device encryption: TPM is not usable, PCR7 binding is not supported

AMD Radeon HD 7900

This sounds just like my problem. I am using Steam play to play Conan Exiles via Kubuntu 19.10 -Linux-. I was starting to wounder if it was a Steam play issue. Now I know it happens on Windows too so probably a game problem rather than a Steam play problem. Not a mod problem as I already tried unmoded.

Figured it out… at least for my system…

The opening video no longer lets me stop it and cut to the menu; I have to watch it through and then the game starts normally. Interesting though: While the movie is playing the .exe for the game in Task Manager shows unresponsive, which is common with programs that are running a process or are “Stuck” seemingly.

Still, I think it’s a bug, and it’s only some of the time, but at least I can play…

Hey @DaFaDa

Thanks for keeping us updated with your issue. We’ve relayed it to our team to see if there’s any issue that can be squished regarding resource consumption.

Hey guys, there is one thing you can try to eliminate the problem and I use it anyway to quicken the load time. The following may have to be done each major revision or performing a local file validation.

Find “F:\Steam\steamapps\common\Conan Exiles\ConanSandbox\Config\DefaultGame.ini” (your path will vary, but you want DefaultGame.ini) and open it. If you are uncomfortable, make a backup copy first.

Scroll down and find:
Change that to:

Save the file and start the game. Please let us know if this helps.



1 Like

I too was contemplating reporting how unresponsive this game is for me upon launching.

Specifically, after launching it through Steam, it won’t respond to Alt-Tab and often will not accept any keyboard input until nearly through the opening videos. All the while, the hard drive is going crazy and worst of all, the opening videos almost never play correctly. You will hear the audio of each video, but the video itself doesn’t play until it finally catches up, somewhere around the person being cut down or sandstorm beginning.

Aside from this my game performance has been getting poorer and poorer. I do have a physical platter hard disk, and believe that the QA and Dev teams don’t test with those scenarios, but that is pure speculation on my part. Running off of disks that exist, but are not the most rapid, should be a part of the design parameters that a company accounts for, when evaluating adequate performance.

I would like to make a forum post about the excessive file reads involved with the Graphine texture loading plugin, but that would be a separate topic, which I’d write about with supporting evidence. For this thread, I just wanted to report the non-responsiveness during the game loading screen up through the menu presentation. The workaround posted here is something I’m going to explore. Thank you, @Jim1 for this link! You’re the best!

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