# Getting a Fatal Error when starting the GamePass version

**URL:** <https://forums.funcom.com/t/getting-a-fatal-error-when-starting-the-gamepass-version/186690>\
**Category:** PC Bug Reports\
**Tags:** gamepass, bug\
**Created:** [January 22, 2022, 8:18pm UTC](https://forums.funcom.com/t/getting-a-fatal-error-when-starting-the-gamepass-version/186690 "2022-01-22T20:18:47Z")\
**Posts on this page:** 1\
**Showing post:** 3

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**Author:** ![Dana](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/dana/32/79217_2.png) [@Dana](https://forums.funcom.com/u/Dana)\
**Post date:** [January 26, 2022, 11:56am UTC](https://forums.funcom.com/t/getting-a-fatal-error-when-starting-the-gamepass-version/186690/3 "2022-01-26T11:56:21Z")

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Hi @Mikeuk_3

We are sorry to hear you are experiencing this issue.

One workaround is to make sure you install Conan Exiles on your C drive.  
We are also working on our next game update that will hopefully help resolve this issue once the game is updated.

In the meantime can you try to reinstall the game and see if the issue persists?

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_[View the full topic](https://forums.funcom.com/t/getting-a-fatal-error-when-starting-the-gamepass-version/186690)._