GUI initialization error

When I attempt to start the game, I get the following error message: GUI failed to initialize.
does anybody know how to fix this? I am running windows 10 home, and have been playing on this same computer for 2 years. Thanks

This happens to me when I forget to close down an other game I have running.
if this is not causing your problem look for …\Funcom\Age of Conan\Data
Check if there is a (recent) Gui-folder.

I do have a GUI folder, and no other games are running. I have tried to reinstall the game 3 times. Not sure what to do next. Thanks

Just 1 more advice I can give: Contact Customer Support Here

Hello skibob11, sorry to hear of the trouble. HaremBunny’s advice is the best thing to do, please open a ticket with us so we can help troubleshoot the matter.

I sent an email on May 17, 2018. the ticket number is 1068417. Still waiting for a reply.

Thank you for the ticket ID. I’ll check on it and make sure it’s going through the queue correctly.

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