# Guild and chat window broken, tells not working **URL:** \ **Category:** Support\ **Created:** [June 13, 2018, 11:17am UTC](https://forums.funcom.com/t/guild-and-chat-window-broken-tells-not-working/17478 "2018-06-13T11:17:18Z")\ **Posts on this page:** 11\ **Page:** 1
**Author:** ![ymnir](https://avatars.discourse-cdn.com/v4/letter/y/df788c/32.png) [@ymnir](https://forums.funcom.com/u/ymnir)\ **Post date:** [June 13, 2018, 11:17am UTC](https://forums.funcom.com/t/guild-and-chat-window-broken-tells-not-working/17478/1 "2018-06-13T11:17:18Z")
Just noticed that all my chat windows are broken, and I can’t send tell either. Tried deleting global but now it won’t show up in list when I try to get it back. Anyone knows a solution? ---
**Author:** ![Massochist](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/massochist/32/4009_2.png) [@Massochist](https://forums.funcom.com/u/Massochist)\ **Post date:** [June 13, 2018, 11:54am UTC](https://forums.funcom.com/t/guild-and-chat-window-broken-tells-not-working/17478/2 "2018-06-13T11:54:58Z")
There’s no way to fix that on your own. My chat is also not working, so I assume Funcom has to fix it. ---
**Author:** ![Morkar](https://avatars.discourse-cdn.com/v4/letter/m/e99b99/32.png) [@Morkar](https://forums.funcom.com/u/Morkar)\ **Post date:** [June 13, 2018, 12:02pm UTC](https://forums.funcom.com/t/guild-and-chat-window-broken-tells-not-working/17478/3 "2018-06-13T12:02:04Z")
I am having the problem too. It appears no chat channels work. ---
**Author:** ![ymnir](https://avatars.discourse-cdn.com/v4/letter/y/df788c/32.png) [@ymnir](https://forums.funcom.com/u/ymnir)\ **Post date:** [June 13, 2018, 12:15pm UTC](https://forums.funcom.com/t/guild-and-chat-window-broken-tells-not-working/17478/4 "2018-06-13T12:15:54Z")
Guess we just have to w8 for a hotfix then. ---
**Author:** ![TheWhiteHat](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/thewhitehat/32/6659_2.png) [@TheWhiteHat](https://forums.funcom.com/u/TheWhiteHat)\ **Post date:** [June 13, 2018, 1:15pm UTC](https://forums.funcom.com/t/guild-and-chat-window-broken-tells-not-working/17478/5 "2018-06-13T13:15:43Z")
@Sunstar Houston, we’ve got a problem! ---
**Author:** ![Tamtor](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/tamtor/32/28_2.png) [@Tamtor](https://forums.funcom.com/u/Tamtor)\ **Post date:** [June 13, 2018, 1:21pm UTC](https://forums.funcom.com/t/guild-and-chat-window-broken-tells-not-working/17478/6 "2018-06-13T13:21:37Z")
We’re aware and looking into it! Sorry folks! We’ll fix it as quickly as we can! Thank you for your patience. **Update** We’re restarting the game and fixing the problem while we’re offline. The game will be down for 1 Hour. ---
**Author:** ![TheWhiteHat](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/thewhitehat/32/6659_2.png) [@TheWhiteHat](https://forums.funcom.com/u/TheWhiteHat)\ **Post date:** [June 13, 2018, 1:37pm UTC](https://forums.funcom.com/t/guild-and-chat-window-broken-tells-not-working/17478/7 "2018-06-13T13:37:14Z")
@Tamtor: thx for the quick action, fyi seems fixed now. ---
**Author:** ![Tamtor](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/tamtor/32/28_2.png) [@Tamtor](https://forums.funcom.com/u/Tamtor)\ **Post date:** [June 13, 2018, 1:39pm UTC](https://forums.funcom.com/t/guild-and-chat-window-broken-tells-not-working/17478/8 "2018-06-13T13:39:07Z")
It actually isn’t! It’s sporadically working. We’re having to restart to fix the source of the complication. ---
**Author:** ![Force](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/force/32/48413_2.png) [@Force](https://forums.funcom.com/u/Force)\ **Post date:** [June 13, 2018, 2:26pm UTC](https://forums.funcom.com/t/guild-and-chat-window-broken-tells-not-working/17478/9 "2018-06-13T14:26:25Z")
I wonder what causes these chat server “crashes”. They started happen during the saga server for a few times now. Having no way of communicating with anyone is… well, kinda bad in a online game 😉 Especially when it happens during raids or dungeon runs. Well, at least you are fixing the problem quickly every time. ---
**Author:** ![Kantakwa](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/kantakwa/32/5411_2.png) [@Kantakwa](https://forums.funcom.com/u/Kantakwa)\ **Post date:** [June 13, 2018, 4:43pm UTC](https://forums.funcom.com/t/guild-and-chat-window-broken-tells-not-working/17478/11 "2018-06-13T16:43:41Z")
Do you know what a hotfix is? If not - now you know. ---
**Author:** ![AndyB](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/andyb/32/79238_2.png) [@AndyB](https://forums.funcom.com/u/AndyB)\ **Post date:** [June 13, 2018, 5:13pm UTC](https://forums.funcom.com/t/guild-and-chat-window-broken-tells-not-working/17478/13 "2018-06-13T17:13:28Z")
Issue is resolved. No need to argue with each other.