Hi Hi my name is Mali. Im currently playing on Official server #6402 PvP -g-portal.com on Isle of Siptah PVP Official Oceania 40 players Age 320.
We have a few hacker’s atm and our base just got raided, All of our gear in chests (locked) and vaults, and no clear way into the base either. Fun for them not for us, Apparently this happens all the time, first time experiencing it, happy days.
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Welcome to the forum. 
I have heard this problem to manny times to be ignored. I hope Funcom finde a solution.
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Hi @mali and thank you for bringing this to our attention.
Please make sure you submit a report over on Zendesk so that the team can look into this further.
You can read more about how to send a report here: Official Servers - Terms of conduct, guidelines and procedures